Credit Associate

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Reviews and analyzes consumer and/or commercial credit applications that are not automatically approved or declined by credit card applications. Receives requests from cardholders and merchants that involves credit decisions. Works within client defined credit policies to insure accurate credit decisions. Reviews applications for possible fraud. Provides quality customer service in a timely manner while working in a multi-client environment with multiple system applications.

What Part Will You Play?

• Handles 30-70 daily inquires from 3 or more assigned clients within a multi-client environment with various application systems by responding to cardholder requests, such as credit line increases and account maintenance, and reviewing/processing credit card applications to include verifying information against credit bureau data. Requests system generated letters to credit applicants requesting additional information in order to accurately process their credit application.
• Develops job skills and familiarization with internal and client specific policies and procedures through training, applying established processes to resolve customer inquiries, and assisting more experienced Credit Specialists.
• Completes required documentation/reporting to accurately track daily work assignments for client billing.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Related work experience

Preferred Qualifications

• 2-4 years related work experience

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
• Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
• Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
• Skills / Knowledge - Working knowledge of credit bureaus and reporting

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].