We are seeking an experienced and strategic Country Manager to lead JD Logistics’ operations in Singapore and Malaysia. This role will be responsible for developing and executing the country-level business strategy, overseeing logistics operations, driving business growth, and ensuring operational excellence. The ideal candidate will have a strong background in logistics, supply chain management, and e-commerce, with proven leadership experience in managing teams and business expansion in Southeast Asia.
Key Responsibilities:
- Business Strategy & Expansion: Develop and implement strategic plans for market expansion, customer acquisition, and revenue growth in Singapore and Malaysia.
- Operational Leadership: Oversee end-to-end logistics operations, including warehousing, fulfillment, transportation, and last-mile delivery.
- P&L Management: Drive profitability by optimizing operational costs, improving efficiency, and managing financial performance.
- Market Development: Identify new business opportunities, partnerships, and key clients to strengthen JD Logistics’ market position.
- Regulatory Compliance: Ensure all logistics and business operations comply with local laws, industry regulations, and corporate policies.
- Team Leadership & Development: Build, lead, and mentor a high-performing team, fostering a culture of excellence, collaboration, and innovation.
- Stakeholder Engagement: Collaborate with internal teams, local government agencies, partners, and clients to enhance service offerings and operational capabilities.
- Technology & Innovation: Leverage technology and data analytics to drive process improvements, automation, and operational efficiency.
Key Qualifications:
- Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. MBA preferred.
- Experience:
- Minimum 10 years of experience in logistics, supply chain, or e-commerce industries.
- Strong leadership experience in managing cross-functional teams across multiple locations.
- Proven track record of driving business growth and managing P&L in a fast-paced environment.
- Experience working with international logistics networks and last-mile delivery solutions.
- Skills & Competencies:
- Strong business acumen and strategic thinking.
- Excellent leadership, communication, and negotiation skills.
- Ability to analyze market trends and translate insights into actionable strategies.
- Strong understanding of logistics technologies, digital platforms, and automation in supply chain management.
- Fluency in English is required; proficiency in Mandarin is a plus for communication with headquarters.
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.
With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.
To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.
By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.
Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
