Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a Corporate Strategy Director to join our Strategy and Operations team. This team is responsible for driving strategic corporate initiatives for Five9 and plays a significant role in our long-term growth strategy, strategic planning, and operational improvements, as well as leading acquisitions and post-merger integration.
In this role, you will lead Five9’s key strategic growth initiatives, which include long-range strategic planning, merger integration, international growth, and the development of strategic ecosystems. You will also participate in other initiatives such as mergers and acquisitions, strategic investments, and partnerships.
Responsibilities
- Lead the development and implementation of Five9's long-term corporate strategy to ensure alignment with business objectives and growth targets
- Conduct thorough assessments of Five9’s core and adjacent markets to identify growth opportunities and strategic advantages
- Oversees strategic acquisition and integration efforts across various business functions, driving impactful results and contributing to organizational success
- Develop and implement a continuous improvement strategy for acquisition integrations
- Collaborate effectively with key business teams such as Product Management, Engineering, Finance, Sales, Marketing, and IT to align strategy and ensure strategic initiatives are operationalized
- Manage cross-functional strategic projects from start to finish, ensuring clear objectives, measurable outcomes, and accountability
- Produce and deliver credible, compelling, and fact-driven work products that resonate with our internal clients
- Prepare and deliver impactful material and specialized projects for the Executive Staff and Board of Directors as required
- Act as a trusted strategic advisor to Senior Executives, providing insight and guidance on critical business decisions
Requirements:
- 8+ years of relevant experience ideally in corporate development or strategy, investment banking, or strategy consulting at either a large publicly traded and/or top-tier firm
- MBA or equivalent
- Skilled in strategy development, project prioritization, hypotheses development, financial modeling, strategic options identification, consensus building, and implementation
- Strong executive presence, influence skills, attention to detail, project management, and ability to execute in an ambiguous environment
- Analytical mindset with strong financial modeling and problem-solving skills
- Strong executive communication and presenting skills
- Acquisition integration experience
- Background in enterprise-driven SaaS or customer experience is a plus
- Preference will be given to candidates in the San Ramon area
Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$106,800—$264,700 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
