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About Extend:
Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.
Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.
We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.
Location: Hybrid - Bay Area, CA
About the Role:
As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top brands and retailers - both eCommerce and omnichannel merchants. You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory. This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs. We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships.
Key Responsibilities:
- Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders.
- Cultivate strong external relationships to understand partner needs and develop customized solutions.
- Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs.
- Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.
- Create and deliver customized materials, including financial models, presentations, and commercial agreements.
- Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.).
- Achieve and exceed weekly/monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.).
- Shape and build a growing sales organization.
Qualifications:
- Bachelor's degree.
- 3-5+ years of closing experience in sales, consulting, or account management, with a track record of successfully executing complex projects.
- A curious, entrepreneurial individual with plenty of grit & analytical prowess with a strong bias towards action.
- Proven ability to build and manage multiple stakeholder relationships.
- Excellent negotiation, written, and verbal communication skills.
- Strong team player excited to work cross-functionally and build internal relationships.
- Outbound lead sourcing experience (70%+ self-generated pipeline)
- Flexibility to travel as needed.
Bonus:
- Experience selling to the Retail industry or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies.
- Located in the Bay Area and excited to come into office 3 days a week.
- Experience at fast growing, early stage start-up
Life at Extend:
- Join a collaborative and supportive team from diverse backgrounds.
- Competitive salary with full medical, dental, and vision benefits.
- Stock options in a rapidly growing early-stage startup.
- Generous, flexible vacation policy.
- 401(k) with financial guidance from Morgan Stanley.
Estimated Pay Range: $210,000 OTE*
*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
Extend CCPA HR Notice
What We Do
Extend allows any merchant to offer extended warranties and protection plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extended warranties both online and offline while also providing consumers with a modern, digitally native experience that eliminates the issues customers face today with legacy offerings.
