At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Responsible for conducting credit analyses including gathering, analysing and interpreting all types of credit information on the existing portfolio as well as new customer underwriting. The data collected may include financial statements, credit reports, industry research, and tax returns. Prepares and presents credit reports to person(s) responsible for making credit decisions. Sets up and maintains databases used to analyse accounts and/or portfolios. Responsible for monitoring accounts to identify potential risk to mitigate losses to Elavon. Prepares and presents credit reports to person(s) responsible for maintaining control over the credit standings of individual accounts and portfolios. Generally, furnishes information relative to credit inquiries to appropriate parties.
Main Duties include:
- Analyse both existing and prospective customers with exposure above €1MM
- Complete financial and business analysis reports within our systems or in written form as required
- Work closely with our Customer Due Diligence & Fraud, Collections, Chargebacks Departments when required
- Make credit decisions on the cases assigned
- Deal with customers and Sales team on a range of credit & risk issues
- Effective time management and ability to meet deadlines
- Good team player
- Ability to identify when an issue needs to be escalated
- Positive approach and the ability to be self-motivated
- Support management with tasks as necessary
Basic Qualifications:
- Bachelor's degree, or equivalent work experience
- Two years of related experience
- English CV only
Preferred Skills/Experience:
- Ability to read and interpret financial statements;
- Strong verbal and written communication skills in English;
- Accuracy and attention to detail;
- Ability to work in a fast-paced environment;
- Good Microsoft Office Skills;
- Excellent interpersonal skills and customer service;
- Proven track record of dealing with difficult customer queries and providing excellent customer service;
- Alternative language skills are an advantage but not a requirement;
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
What We Do
YOUR ELAVON
We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business.
For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries.
We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry.
Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand.
* We accept relay calls
ELAVON BY THE NUMBERS*
• A global leader in payment processing for more than 30 years
• Consistently rated among the top five global payment providers in the world
• Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
• More than 1.5 million customers in over 36 countries
• Processing more than 6.2B total transactions annually in over 131 currencies
• Partnerships with more than 650 banks worldwide
• Multilingual customer service available 24/7/365
* Nilson Report, 2020/2021