Corporate Counsel, Contract Support

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Team:
This is a new role on our growing Legal team. We are seeking a talented, highly motivated, team player to serve at the Corporate Counsel level supporting ServiceNow's Global Partnerships and Channel organization. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. This is a full-time remote position.
What you get to do in this role:

• Review and negotiate complex enterprise customer subscription software sales and partner agreements that are consistent with ServiceNow's policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
• Collaborate with finance, sales operations, deal desk, product operations, support, privacy, security and other business units at all levels throughout the organization to ensure that agreements adequately protect ServiceNow's interests.
• Support the continuous improvement of standard forms of agreement and legal processes.
• Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers.
• Support partner transactions in the areas of resale, managed service providers, and professional services.
• Counsel internal customers regarding company policies, legal issues, and risk tolerance.

Qualifications
In order to be successful in this role, we need someone who has:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Undergraduate degree and law degree from highly-regarded schools.
• Active membership in at least one U.S. State bar.
• At least 6 years' relevant experience at a major law firm and/or in-house, including commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization.
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations.
• Exceptional critical thinking abilities, strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment.
• Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts.
• Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach.
• Proficient drafting and legal technical skills, with keen attention to detail.
• Firm understanding of revenue recognition principals.
• Experience with partner contracts and negotiations is preferred.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and enthusiasm will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.