Control Manager - Payments Controls Governance - RED Lead

Job Description
Rapid digitization is transforming payments, a crucial element in today's digital activities. J.P. Morgan Payments is a leader in this space, providing cash management, liquidity, commercial card, FX, and escrow solutions globally. Our teams innovate using the latest technology and data analytics to deliver specialized solutions, focusing on real-time payments and distributed ledger technology.
Join J.P. Morgan's Payments Controls team as a Vice President, where you'll lead the central Payments Operational Risk Events (RED) team and drive governance strategy. This high-impact role involves regular interaction with senior management and offers the opportunity to shape the future of payments through strategic risk management and data-driven insights.
As a Vice President in the Payments Controls Governance team, you will oversee the Operational Risk Events (RED) program and serve as the Global Transfer Standards (GTS) SME. You will drive governance strategy, streamline risk assessments, and enhance reporting for 25+ Payments businesses. This role requires outstanding communication skills, project management discipline, and a strategic risk mindset.
Job Responsibilities:

• Oversee the Operational Risk Events (RED) and Early Escalations (EE) team, managing the RED Events program.
• Serve as the Global Transfer Standards (GTS) SME, streamlining standards across the CIB.
• Implement data-driven control management to enhance transparency and risk mitigation.
• Represent CIB Payments in working groups on operational risk events and governance.
• Develop and implement Operational Risk analytics to identify and measure risks.
• Provide Operational Risk advice to senior management through independent reviews.
• Maintain Operational Risk Standards & Procedures and lead change implementation.
• Manage a team, providing coaching and mentoring to team members.
• Create and deliver executive communications, status reporting, and metrics.

Required Qualifications, Capabilities, and Skills:

• 5 years of experience in program management, regulatory, risk, and/or control functions.
• Proven experience delivering governance and oversight across business and risk disciplines.
• Strong analytical skills with the ability to identify key drivers and synthesize information.
• Excellent written and verbal communication skills, with proficiency in PowerPoint.
• Strong leadership and management skills, including matrix management.
• Ability to influence senior management and collaborate across global time zones.
• High attention to detail and ability to work under pressure.
• BA (or equivalent) degree required.

Preferred Qualifications, Capabilities, and Skills:

• Experience in business management.
• Familiarity with payments and financial services industry trends.
• Experience in developing metrics and transforming risk and control reporting and analytics.
• Confident leader with good judgment and the ability to influence outcomes.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.