End Date
Friday 28 February 2025
Salary Range
£65,385 - £72,650
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Flexibility in when hours are worked, Hybrid Working, Job Share
Job Description Summary
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Job Description
Job title: Control Automation & Optimisation Manager
Location: Edinburgh, Bristol or Leeds
Salary: £65,385 - £72,650
Hours: Full time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above offices.
About this opportunity:
Insurance, Pensions & Investments (IP&I) is on a journey of redefining the Insurance and Pensions market through crafting new digital and market leading propositions. Our business needs to change to ensure we remain relevant for our customers today and tomorrow in an increasingly driven, volatile and digitally led environment.
As Control Automation & Optimisation Manager, you'll play a meaningful role within this change and transformation and help build a function that will provide an outstanding Controls Service to accelerate transformation safely. At the heart of supporting IP&I’s transformation, you’ll drive a control focussed culture across the end-to-end IP&I business, focussed on driving optimisation and automation of controls right across our business.
What you’ll be doing:
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Work with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes. Supporting the ongoing development of control tooling solutions to enable the optimisation and automation of the control environment.
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Train and educate colleagues across IP&I on Control by Design (CbD), including usage of the methodology to support the business to design in preventative and automated controls during change. Analyse and assess control environment efficiency using a wide range of sources and identifies potential impacts on the business.
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Assist the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service. Support the development and implementation of the strategy to supervise and test the design and operating efficiency across e2e business processes.
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Coordinate and prepare documentation, while also gathering and summarising data and information, to produce and maintain a set of standardised process maps to support controls analysis and optimisation.
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Assist in the management of actions on operational risk events and breaches following Risk & Control Self-Assessment (RCSA), specifically focussed on Root Cause Analysis and read-across opportunities to identify potential control enhancement actions. Identifies issues and then suggests and implements improvements to control environment with guidance from senior colleagues.
Why Lloyds Banking Group
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!
What you’ll need:
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Risk & Control Management: Strong risk and control management knowledge. You'll understand controls and their practical implementation across relevant financial services subject areas and risk types. You'll also have a strong understanding and practical application of control testing and monitoring activities, with experience of delivering control design and optimisation. Some knowledge and experience of the approaches taken to manage non-financial/financial risk and a good technical understanding of business processes.
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Change/Transformation: Experience of transforming and changing businesses, with a particular focus on control implementation and re-engineering. Can provide input into critical thinking and contribute to both short- and medium-term strategies.
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People/stakeholder management: You've experience of building partnerships and working collaboratively with others to meet shared objectives. Can mentor others in your area of expertise to drive an uplift in skills and culture throughout the organisation. Excellent interpersonal and presentational skills, both upwards to director level and downwards. This also includes the ability to work across different Group functions, using influencing skills to drive a control focussed culture. Strong ability to communicate and describe drivers of change and able to plan and implement these changes by gaining dedication and understanding across the organisation.
Previous experience and knowledge of the IP&I landscape and products will provide a strong foundation for the role.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
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A generous pension contribution of up to 15%
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An annual performance-related bonus
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Share schemes including free shares.
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Benefits you can adapt to your lifestyle, such as discounted shopping.
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30 days’ holiday, with bank holidays on top
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A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
What We Do
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.
The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
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