Contracts Specialist

PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

POSITION SUMMARY

We are looking for a skilled and motivated Contracts Specialist to join our Legal team.  

Reporting to PROS Associate General Counsel – Commercial, this is an exciting opportunity to work with a results driven, commercially focused Legal team supporting a NYSE-listed enterprise software company. As a Contracts Specialist, you will play a key role in managing and overseeing customer contracts, ensuring that they align with our company’s standards. 

In this role, you will be responsible for reviewing and negotiating a variety of customer agreements, including our standard Master Subscription Agreement, Data Processing Agreements, RFPs, Purchase Orders, Statements of Work, and Non-Disclosure Agreements. You will collaborate closely with cross-functional teams, including sales, customer success, professional services, deal desk, and sales enablement, to support the contract lifecycle and ensure compliance with company policies and industry regulations. 

KEY RESPONSIBILITIES & TASKS

Manage Customer Contracts: 

• Facilitate all aspects of the contracting process, including contract generation, negotiation, non-standard term approval and signature.  

• Coordinate with cross-functional teams during contract review acting as a key contact for the legal department by providing guidance on commonly requested edits and non-standard terms. 

• Negotiate a variety of customer facing agreements to ensure that terms are consistent with overall business objectives, and company policies and playbooks. 

Develop and Maintain Contract Templates: 

• Create and update standardized contract templates, ensuring they meet legal requirements and support business needs. 

• Provide training to customer-facing teams on PROS contracting processes, templates and best practice. 

Support and Collaboration: 

• Provide day-to-day support for contract administration efforts. 

• Coordinate internal client requests to interpret contractual rights and obligations in consultation with PROS attorneys. 

Contract Administration and Process Improvement: 

• Maintain and improve contract administration processes, including managing contract tools, tracking progress, and generating reports.  

• Identify opportunities to enhance contract management processes, implementing changes that improve efficiency and compliance. 

COMPETENCIES & SKILLS

• 2+ years of experience in a contract management or supplier management role, including negotiating customer facing commercial contracts in a legal or procurement department for a multinational corporation, or similar transactional experience.  

• Fluency in English is essential. Additional languages an advantage. 

• Positive attitude and ability to work in a fast-paced, high-output, team-oriented environment. 

• Experience with contract management systems.  

• Familiarity with best practice of legal operations and the latest developments in legal technology a plus.  

• Highly proficient in Microsoft Office applications (Word, Excel, and PowerPoint), and comfortable learning and working with various software applications. 

• Professional demeanor, detail oriented, with strong communication (verbal and written) skills. 

Skills & Personal Characteristics:

• Ownership

• Innovation

• Care

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.