We're looking for a Contract Senior Data Analyst to join the Hero Digital Data & Insights team. If you love digging into business-critical data to improve website performance and are as great with clients as you are with analysis you should apply!. This is a contract job starting approximately 3/17/25 through 7/11/25 with potential to extend or go long term.
What you’ll do
- Maintain exceptional client relationships.
- Work with account team to fully understand client brands, goals, strategies and tactics.
- Assist in implementation, reporting and analysis projects across a full range of client engagements.
- Assist in custom digital analytics assessments, development and implementation projects for client website, mobile app and campaign projects, which consist of requirements gathering and solution design, implementation, QA and deployment.
- Conduct tag audits to identify tracking gaps or inconsistencies and resolve technical implementation or tracking issues by using debugging tools like Charles, ObservePoint, etc.
- Actively contribute to the continuous development and enhancement of client tracking, data collection and reporting capabilities.
- Use digital analytics software to identify trends, new ideas and insights into possible opportunities for improving client digital marketing performance.
- Deliver presentations to clients on key insights, outcomes and recommendations.
Help establish Hero Digital as an industry thought-leader in the areas of digital marketing analytics, business intelligence, reporting and measurement.
Who you are
- Have a background in Media and Site Analytics
- Advanced knowledge of digital analytics tools, such as Google Analytics or Adobe Analytics.
- Experience with Tag Management tools, such as Google Tag Manager or Adobe Launch)
- Experience with Testing tools, such as Optimizely, Adobe target, and/or VWO.
- Solid experience with visualization tools, like Tableau, Domo, Power BI, etc.
- SQL, R, or Python programming skills
- Basic debugging skills
- Expert level knowledge of Microsoft Excel
- Excellent organizational skills with very good attention to detail.
- In-depth understanding of how people use and interact with the Internet.
- Familiarity with e-commerce, online advertising, SEO, email marketing, mobile and use of social media
- Excellent writing, presentation & general communication skills.
- Ability to take initiative.
- Ability to multi-task and work independently in a fast-pace, consulting environment.
- A bachelor’s degree in quantitative field such as, information technology, computer science, applied mathematics, statistics or related fields.experience recommended.
Who we are
At Hero Digital, we believe the future belongs to the businesses that harness technology to serve human needs. Our unique business approach blends consulting, creative, and technology to deliver new business value by transforming the complete digital customer experience.
We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey.
Our expert teams partner with business leaders to help them unlock value by identifying the best customers, capturing new market opportunities, and developing new products and services to deliver cost savings and drive profitable growth.
We’re expanding our talented team of customer experience experts. Our unwavering commitment to our partners' success is one source of our heroic reputation. Our team is the other.
Core Values:
- Perspective- We solve our clients’ hardest problems with the diverse thinking from everyone in our entire organization of experienced professionals.
- Authenticity- We bring our complete and wholehearted selves forward each day to take on every project with deep respect for our clients and each other.
- Curiosity- We love to solve hard problems by looking in unexpected places, always asking “What if…?” Because that’s where the magic happens.
- Expertise- We take pride in the time and dedication that it takes to be the experts that we are — because that drive is the foundation of our success.
- Optimism- We believe that the best is yet to come, and embrace this mindset that increases creativity, inspiration and happiness.
Above all, Hero Digital is committed to creating an inclusive employee experience that reflects the world we live in today. We’re an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.
Top Skills
What We Do
Hero Digital is a leading independent customer experience company born in California at the intersection of consulting, creative, and technology. Our purpose is to solve our clients' toughest digital problems to turn them into enormous opportunities. Hero Digital’s expert problem solvers create growth & value for many of the world’s leading brands like Zoom, Comcast, Twitter, U.S. Bank, Salesforce, Sephora, Jefferson Health, The Robert Wood Johnson Foundation, and TD Ameritrade Institutional achieve growth.
We have been named one of Adweek's Fastest Growing Agencies and one of Inc.'s hottest companies. Our growth is both rapid and thoughtful, with a commitment to diversity and inclusion. We welcome the contributions and perspectives of people from every race, gender, religion, background, and identity
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