Contract Lifecycle Coordinator

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Contract Lifecycle Coordinator is a senior administrator role, responsible for operating at a local or regional level and is responsible for medium to larger sized contracts from a perspective of value and complexity. This role takes instructions from the Senior Contract Lifecycle Coordinator.
The Contract Lifecycle Coordinator makes limited decisions within known contract scenarios and would consult the Senior Contract Lifecycle Coordinator for advice.

What you'll be doing

Key Responsibilities:

• Provides a general administrative function to the Contract Lifecycle Management team, including coordinating meetings and logistics, filing and record keeping and dealing with basic client queries, ensuring that the relevant database is up to date and accurate.
• Administers contract data for medium to larger sized clients, vendors and/or sub-contractors.
• Managed the activation of the contract for servicing as per the Company activation policy.
• Ensures that the relevant systems are regularly updated with the specific information from the contracts lifecycle management process.
• Ensures the correctness and completeness of contract information and data by verifying that all sub-documents of the contracts are included and that all detail has been completed.
• Investigates or corrects any identified errors or discrepancies or escalate for resolution.
• Keeps track of contract renewal dates ensuring they are renewed before expiry.
• Escalates details of renewals that will not be executed on time to the Senior Contracts Lifecycle Coordinator.
• Ensures that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly.
• Prepares and distributes required reports including renewal schedules, client schedules, contract lists.
• Performs any other related task as require

Knowledge and Attributes:

• Meticulous attention to detail together with good organization skills.
• Understanding of business needs and expectations.
• Consistently delivers quality service.
• Team player who contributes to the success of the teams they engage with.
• Excellent client centricity.
• Ability to build relationships with internal and external stakeholders.
• Good written and verbal skills.

Academic Qualifications and Certifications:

• Completion of a high school diploma and working towards completion of a basic degree is preferable.
• Working towards completion of an ITIL certification is preferable.

Required Experience:

• Demonstrable work experience preferably in a similar role.
• Demonstrable related experience gained within a related technology services environment.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.