Continuous Improvement Manager

The Continuous Improvement Manager leads their team while analyzing, maintaining, and improving organizational performance. They are highly competent process managers who use a variety of skills, such as project design, leadership, and management to ensure performance and process development. They also act as process analysts, business strategists, and project supervisors. Using their collaboration, business analysis, and project implementation skills they influence product quality, process reliability, and system performance. They understand modern management and improvement methodologies, know when and how to deploy each one, embody excellent leadership capabilities in alignment with company values, and are effective at accomplishing objectives rapidly while executing their management duties.

Responsibilities:

• Building, managing, and motivating global teams.
• Solution-oriented and highly skilled in proactive problem-solving for both external clients and internal staff.
• Handle multiple tasks and prioritize as necessary to manage personal capacity and the capacity of the team as it relates to workload.
• Formulate a plan to make an improvement in the most effective and expeditious way.
• Acquire a have a thorough understanding of specifications.
• Identify errors (pass/fail/waived/false positives/etc.) in different workflows.  
• Able to understand the use of and to learn how to use new skills and tools
• Builds constructive relationships with individuals and teams, with the understanding that improvement is not comfortable for all.
• Can get access to the data that is needed to determine process reliability.
• Organized such that time and planning do not experience undo waste, conserves energy and effort for best and quickest effect.
• Can influence in a global context, if instructed, including all the relative cultural intelligence aspects of each location. Global relationships, as applicable, are strong and constructive as a result.
• Has project management skills to efficiently achieve completion of projects as assigned.
• Must be able to manage, adjust, and make correct the use of their own time and energy such that the correct percentage is allocated to each area of focus (proactive, reactive, predictive) depending on the current situation and needs.
• Seeks direction, as needed, to understand the relevance of the actions in the backlog as they may not be as relevant any more or they may be new ideas that should be prioritized.
• Be an organizational culture and thought leader on reliability concepts that will help the company achieve the desired competitive advantage through performance.
• Initiate and manage local pilot projects that reveal method opportunities or novel reliability methods.
• Engages in various team activities (e.g., Focus Room) in order to support the accomplish set objectives.

• A bachelor's degree in business, supply chain, process management, operations or another related field or equivalent experience. An MBA is beneficial.
• 4 years relevant experience in building, managing, and motivating teams in process optimization, operations, or business management in a globally operating company.
• Proven track record in developing strategies and action plans that increase efficiency, reduce costs and enhance effectiveness in the most expeditious way.
• Experience in driving large improvement initiatives through the direct application of Lean, Six Sigma, Zero Defects, and/or other Continuous Improvement methodologies and concepts with demonstrable business results. 
• Experience in owning program strategy, end to end delivery, and communicating results to senior leadership.
• Possess a strategic and analytical mindset with excellent problem-solving abilities.
• Supervisory experience in managing global teams with demonstrable leadership, coaching, mentoring skills and ability to lead organizational change. 
• An excellent communicator with advanced presentation and computer skills (Microsoft suite, Vizio, etc.) to convey information and ideas in a compelling and impactful way.
• Fluent in English including speaking, teaching, coaching, and listening as this position will interact with locations other than their own.
• Able to acquire and have a thorough understanding of specifications.
• Can get access to the data that is needed to determine process reliability. 
• Organized such that time and planning do not experience undo waste, conserves energy and effort for best and quickest effect.
• Can influence in a global context, if instructed, including all the relative cultural intelligence aspects of each location. Global relationships, as applicable, are strong and constructive as a result. 
• Certified in Six Sigma, Lean, Agile, BPM, ZD, or other quality improvement methodologies.