Content Specialist

Posted 6 Days Ago
2 Locations
Remote
Mid level
Big Data • Information Technology • Security • Software
SpyCloud is on a mission to keep companies and consumers safe from account takeover and online fraud
The Role
The Content Specialist at SpyCloud will create diverse content formats, collaborate with marketing and creative teams, manage the editorial calendar, and support content distribution on various channels, including social media. The role involves researching, writing, and editing content while optimizing strategies based on performance metrics.
Summary Generated by Built In

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

We’re scaling up our content team to match the company’s explosive growth and need a seasoned B2B Content Specialist with experience in diverse content formats and distribution. If you have a knack for storytelling and breaking the mold, keep reading! 

In this role, you’ll partner with marketing team members, our creative team, and internal SMEs to drive the creation and curation of engaging content. If you’re not a fan of BS or buzzwords – and believe that all content should serve the audience – we want you on our team! 

You’ll be supported by a stellar marketing team who will introduce you to the nuances of our brand positioning and our place in the cybersecurity industry. We’re excited to partner with you as we drive customer acquisition and brand awareness, and lead our company into its next growth phase.

What You'll Do:

  • Researching, interviewing, and working cross-functionally to identify core topics and develop impactful content
  • Writing and editing short- (social posts, emails) medium- (blog posts, case studies, newsletters), and long-form (guides, whitepapers, reports) content
  • Co-managing the editorial calendar based on strategic initiatives 
  • Owning our social media program (primarily LinkedIn) including evolving our strategy and writing, scheduling, and distributing content 
  • Supporting content distribution on other owned channels, including our website, email, and third-party sites (like Substack and Reddit)
  • Supporting our growing video (explainers, fireside chat, Q&A, etc) program through ideation, storyboarding, and production processes
  • Tracking content performance, and then optimizing strategy and assets based on lessons learned
  • Managing our content library and performing regular content audits with product marketing to determine when assets need to be refreshed or retired, or to identify gaps that can be filled with new content.

Requirements:

  • Your true superpower is making jargon-heavy tech content approachable, and you have a strong portfolio of compelling assets that have driven brand awareness and customer engagement to prove it.
  • You have at least 3-5 years of experience as a B2B content professional – experience in SaaS and/or cybersecurity is a must for this one.
  • You’re curious and get jazzed about experimentation. You’ve dug into the world of AI and are comfortable when it comes to content research, ideation, and creation that supports strong writing standards and ethics. MarketMuse experience is a plus.
  • You’re well-organized and leverage clear communication and documentation while juggling content production timelines to match priorities.
  • You understand channel-specific best practices, including content format, length, style/tone, SEO basics, etc. Familiarity with video is preferred.
  • You enjoy collaborating with multiple (awesome) departments/team members, SMEs, and freelancers/contractors to develop and publish great content.
  • You are receptive to timely and thoughtful feedback and are agile in adjusting or pivoting priorities to accommodate business needs.
  • You have experience with project management, CMS, and social media management tools. Asana, Wordpress, and SproutSocial experience are a plus.
  • You care about continuing to learn, innovate, and hone your craft.

SpyCloud is not sponsoring visas at this time.

U.S.-Based Benefits + Perks:

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

  • 401(k) with Employer Contribution
  • Health, Vision, and Dental Insurance
    • Health Savings Account (HSA) available with Employer Contribution
  • Employer Paid Life, Short-term, and Long-term Disability Insurance
  • Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks:

  • Retirement Savings Plan with Employer Contribution
  • Employer Provided Private Health Insurance and Healthcare Cashplan
  • Employer Paid Life Insurance and Income Replacement
  • Generous Holiday Plan and 14 paid holidays per year

About SpyCloud:

SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.

To learn more and see insights on your company’s exposed data, visit SpyCloud.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email [email protected].

Compensation Transparency Policy: 

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

Top Skills

Asana
Marketmuse
Sproutsocial
Wordpress
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The Company
HQ: Austin, TX
96 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.

Why Work With Us

SpyCloud is on a serious and worthy mission: to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. Our diverse team is made up of smart, proactive, collaborative people with different backgrounds and experiences. We bring our strengths together to support and inspire one another to do our best work.

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