In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.
Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.
Overview
The Content Marketing Associate plays a critical role in driving the creation and execution of merchant-facing content to educate, engage, and enable Recharge brands. As the owner of Recharge’s content, you will be responsible for developing high-impact, data-driven content such as case studies, blogs, decks, playbooks, webinars, and other merchant-dedicated resources.
You will collaborate cross-functionally with team members on Customer Marketing, Product Marketing, and Customer Success to create content that supports marketing campaigns, lifecycle communications, and customer enablement.
The ideal candidate is a creative storyteller who excels at creating informative content that resonates with merchants while aligning with Recharge’s overall business goals. If you’re passionate about content creation, have experience with a variety of formats, and have a knack for written communication—this role is perfect for you.
What you’ll do
Content creation:
- Own the development of content including blogs, case studies, playbooks, webinars, etc.
- Ensure content is data-driven and aligns with merchant needs, providing valuable insights and tools that drive business outcomes.
- Propose co-marketing opportunities with brands to increase brand visibility, and create value for both Recharge and the partner brand.
Cross-functional partnerships:
- Collaborate with Customer Marketing, Product Marketing, and other stakeholders to create and deliver content that aligns with timely marketing initiatives, including product launches.
- Partner with internal teams to identify content gaps and opportunities for improving the merchant experience.
Event support:
- Create and adapt content for merchant-facing events.
- Assist with speaker selection, preparation, and content for Recharge’s annual user conference.
Content distribution and optimization:
- Develop a process to ensure content is effectively distributed across multiple internal teams/channels for maximum reach.
What you’ll bring
- 3+ years of experience in content marketing, preferably in the ecommerce, SaaS, or B2B space.
- Proven ability to own end-to-end content creation, from ideation to distribution, across various formats including blogs, reports, case studies, and webinars.
- Strong writing, editing, and storytelling skills with a commitment to producing high-quality, impactful content.
- Familiarity with SEO best practices and content optimization strategies to drive organic web traffic.
- Ability to leverage data and analytics to inform content strategy and drive continuous improvement.
- Excellent project management skills, with the ability to manage multiple content initiatives and meet deadlines in a fast-paced environment.
- Passion for ecommerce, subscriptions, and empowering brands to succeed through valuable content.
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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
Transparency in Coverage
This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.
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What We Do
Recharge is the first-in-class subscription management solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge’s subscription billing and payment management solutions are designed to help merchants grow by increasing revenue and customer lifetime value while reducing operating costs and churn. Today, Recharge powers subscriptions for more than 50 million subscribers across 15,000 merchants, including fast-growing brands such as Geologie, Keap Candles, Dropps, Bokksu, and Verve Coffee Roasters. We're a remote-first company with more than 500 team members across 15 countries.
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