Job Summary
The Content Management Analyst is responsible for designing and testing software for use by CPA firms and corporations using our development and research tools. This position is based out of our Wichita, KS office.
The Content Management Analyst will support both annual update and enhancement efforts for various taxing authorities inside ProSystem and Axcess Tax. Through our extensive training program, you will learn to define, analyze, design and support the tax software. You will also make recommendations for improving the usability of the product, and you will provide occasional customer assistance during peak filing seasons. Cutting edge tax research tools are available for the analyst reference.
Responsibilities:
- Designs the complete user experience for all assigned products, including input, calculations, help screens, electronic filing, and printing functionality
- Conducts product testing and debugging of tax programs to ensure accuracy and complete functionality.
- Tests assigned products and cross-test products designed by other analysts
- Provide seasonal customer support
- Demonstrate strong analytical and problem-solving skills
Qualifications:
Education:
- Bachelor's Degree in Accounting, Finance, Math or related field or equivalent experience.
Other Relevant Experience, if Available:
- Income Tax Preparation experience working in a Public Accounting Firm or Corporate Tax department or software development experience
- ProSystem or Axcess software user experience a plus but is not required
Essential Skills & Abilities:
- Self-motivated and organized
- Commitment to providing exemplary products
- Strong attention to detail
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
