Content Designer

Posted 2 Days Ago
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New York, NY
Mid level
Fintech
The Role
As a Content Designer at Clair, you will develop and implement content strategies, collaborate across teams to create cohesive messaging, and maintain the brand voice in various materials. Responsible for content creation for the app and marketing materials, you will advocate for the user by producing clear and engaging content, analyze performance metrics, and iterate based on user feedback.
Summary Generated by Built In
About Clair

If you can send your friends money in seconds, why does it still take your employer two weeks to send your paycheck?

At Clair, we are on a mission to create financial freedom for America's workers by giving them a digital banking platform that allows them to get paid as soon as they clock out of work. But we're not just another digital bank or on-demand pay provider. We meet Americans at their place of work by embedding our products within the scheduling, workforce management, and payroll apps they already use every day. 

Learn more about us at getclair.com/about

The Role
We’re looking for a talented Content Designer to join our team. In this role, you’ll be responsible for owning and evolving Clair’s voice, ensuring consistency with our brand identity, and collaborating across all departments to deliver cohesive and impactful messaging. As our Content Designer, you’ll play a vital role in shaping how Clair communicates with its audience, both within our product and throughout our marketing materials.You’ll work closely with design, marketing, product, compliance, and legal teams to deliver messaging that is both engaging and trustworthy.

What You’ll Do

As we are a small agile team, you will need to be comfortable switching between content design and copywriting where you will primarily work with both Design and Marketing teams, producing content for our app and external-facing marketing materials. Specifically: 

  • Develop Content Strategy: Create, implement, and maintain Clair’s voice across all platforms, ensuring alignment with our brand identity and design principles.
  • Collaborate Across Teams: Partner with Product, Marketing, Design, and other teams to craft messaging that resonates with our audience and supports business goals.
  • Own the Brand Voice: Maintain and evolve Clair’s tone, style, and voice to ensure consistency across all content, from web copy and product interfaces to marketing materials and internal communications.
  • Content Creation: Design and produce high-quality content, including blog posts, website copy, user guides, email campaigns, and social media.
  • User-Centered Design: Advocate for the user by creating content that’s clear, concise, and engaging, improving the overall user experience.
  • Analyze & Improve: Monitor content performance and iterate based on data and user feedback to optimize engagement and effectiveness.

What We’re Looking For

  • 3-5+ years in content design, UX writing, or a related role, preferably in a startup or tech environment.
  • Strong writing, editing, and storytelling skills with an eye for design, marketing, and user experience.
  • Proficiency in content management systems, Figma, and analytics platforms.
  • A team player who thrives in cross-functional environments and can effectively communicate ideas.
  • Experience working with compliance teams and crafting messaging that meets regulatory requirements (UDAAP, Reg Z, BSA/AML, etc.).
  • Self-starter who can manage multiple projects and priorities in a fast-paced startup setting.
  • Nice to have: Experience in fintech and B2B content writing, and basic experience with SEO

Additional Details

Location: This is a hybrid position based out of New York City, you will be expected to come into the office at least three days a week (Tuesdays, Wednesdays, & Thursdays) with additional days on occasion for client meetings. 

Compensation: The annual base salary for this role is $130,000-$142,000. The base pay for this role is determined using many factors, such as education, skills and experience and is reflective of Clair Series stage and size.  Base pay is only one part of Clair’s competitive total compensation package which includes equity, benefits and additional perks. The base pay range is subject to change and may be modified in the future.

Need more convincing?

Apart from getting to work with our incredible team, here are some of the benefits you can expect when you join Clair:

  • Medical, Dental, & Vision Coverage, with option to extend to your family
  • Fully-paid parental leave
  • Company-sponsored 401k, HSA, and FSA
  • Unlimited vacation for salaried roles, generous PTO for hourly roles
  • Work from home setup allowance
  • Access to your earnings every day on Clair 
  • Company-sponsored short-term and long-term disability insurance

Equal Opportunity Employer Information

Clair is an equal opportunity employer and we value diversity at our company. We actively seek a diverse applicant pool and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For questions, please email us at [email protected]

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The Company
HQ: New York, NY
60 Employees
On-site Workplace
Year Founded: 2019

What We Do

Clair is a New York-based mission driven digital banking platform that provides American workers with fee-free access to their earnings anytime via our Clair Debit Mastercard and FDIC-insured Spending and Savings accounts. Clair’s On-Demand Pay product is embedded within the digital or physical punch clocks of our HR technology partners, where American workers clock in and out every day. By giving workers control and access to their earnings anytime, Clair is bringing financial confidence to America's workforce.

Clair is trusted by leading HR tech companies such as When I Work and 7Shifts and provides a valuable free employee benefit utilized by thousands of businesses across the United States.

Bank Services provided by MetaBank®, N.A., Member FDIC.

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