Content Designer III

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team:

You will work on key end-to-end projects that enhance the buying and selling experience on eBay. Collaborating within a product team, you’ll craft clear, consumer-facing content that directly impacts business outcomes and support your solution with a thoughtful, well-rounded POV.

About the Role:

As a full-stack content designer, you know writing is designing. You see language as a design material and as an integral part of the UX Design process. You understand how to evaluate the quality of content design and how to improve it. You enjoy working collaboratively with cross-discipline partners to ensure the work meets all product requirements, iterate through all stages of fidelity and work towards outcomes.

What you will accomplish:

• Build effective content solutions that meet team standards and project goals.

• Deliver high-quality, error-free content that aligns with UX standard processes efficiently and with agility.

• Develop a thoughtful point of view and clearly explain your rationale.

• Collaborate with marketing and customer support teams to ensure consistency in the product narrative.

• Ensure content is accessible and inclusive, working with the Localization team to adapt content for global markets.

• Connect with colleagues to share work and ideas, supporting others with a positive and kind demeanour

What you will bring:

• Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction or a related field and 3-5 years of professional experience in content-focused roles, with experience in in-product UX content.

• A portfolio of work demonstrating human-centered design thinking and solutions.

• Experience contributing to the design process from concept to launch.

• Experience developing a product content strategy for web and mobile, focusing on accessibility and inclusivity.

• Excellent collaboration, communication, and critical-thinking skills.

• Ability to manage multiple projects in a fast-paced environment.

#LI-Hybrid

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

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