Content Analyst I

Reports to: Team Leader Content Operations

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

Role Summary: 

AlphaSense is seeking multiple skilled transcript editors to join our team and contribute to the seamless conversion of recorded events (interviews, webcasts, phone calls, etc.), into accurate and organized transcripts for use by AlphaSense’s clients. The ideal candidate will possess exceptional listening skills, solid English grammar skills, the ability to work quickly and efficiently while delivering a high quality product, and strong attention to detail. The role principally entails editing transcripts to match audio files verbatim, correctly identifying speaker names, product names, and numbers, as well as correcting grammar and punctuation, all within tight turnaround times. 

Roles &  Responsibilities:

• Review, edit, and proofread transcripts for accuracy, clarity, and adherence to company standards and format.
• Identify and correct errors, including grammar, punctuation, spelling, formatting issues, and speaker and product identification.
• Ensure transcripts are contextually accurate and reflect industry-specific terminology when applicable, using in house custom dictionaries, or independent internet searches as required.
• Organize, format, and deliver transcripts in the required format and within set deadlines.
• Maintain confidentiality and handle sensitive content with discretion.
• Maintain steady focus to achieve best possible turnaround times.

Candidate Requirements

• The ideal candidate will have proven experience in transcription, editing, or a related field.
• Strong listening skills and the ability to understand different accents, and audio qualities.
• Excellent command of the English language, including grammar, syntax, and punctuation.
• Attention to detail and the ability to produce error-free work.
• Proficiency in using text editing and document formatting software (e.g., Microsoft Word, Google Docs).
• Proficiency with other tools such as instant messaging applications, Excel, email, etc.
• Ability to work under tight deadlines and manage multiple editing projects at once.
• Familiarity with AI transcription tools would be a plus.
• Broad financial literacy and a general understanding of financial market concepts would be a plus. 
• Knowledge of specific industries and companies (e.g., finance, tech, medical, biotech) and their terminologies would be a plus.

Preferred Skills:

• Experience with transcription and/or editing calls, webcasts, or medical reports on a short timeline.
• Experience with CKEditor or other editing software would be a plus but is not required.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works