Consulting Senior Director, Payor Services

Posted 20 Days Ago
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Van Buren, MI
215K-351K Annually
Senior level
Consulting
The Role
The Consulting Senior Director leads performance improvement initiatives in healthcare, managing client relationships, budgets, and complex engagements, while mentoring teams.
Summary Generated by Built In

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.

Senior Directors represent the pinnacle of consulting success…At Huron Senior Directors create a high-performance environment—inspiring the respect of clients and engagement teams alike. Through strong leadership and unmatched industry expertise, they ensure Huron’s success—and shape the industry as a whole. They model and instill in others Huron values as well as personal commitment and integrity.
Another key function Senior Directors carry out is to serve as engagement leaders—working closely with client senior leaders and directing the Huron team - ensuring the overall success of the project. They successfully close new business, deliver sales and industry presentations, participate in negotiations, and close contracts for new work. They also cultivate lasting, trusted advisor business relationships which bring forth positive references—and that translates to new revenue.

The roles Senior Directors play require considerable responsibility and—as a result—offer great personal reward.
True excellence begins at the top…with leaders dedicated to producing lasting, positive results. Let’s get to work – together.

REQUIRED SKILLS:

  • Ability to serve as the single accountable leader in the design and delivery of our most complex performance improvement engagements by creating collaborative, high performing work environments while continually addressing issues, removing barriers, and ensuring successful team and client outcomes
  • Significant experience successfully managing engagement-wide economics, such as budgets, revenue forecasting, margins, invoicing, and billing
  • Proven analytical and critical thinking skills required to effectively quantify financial and operational benefits for performance improvement initiatives, identify risks to achieving projected outcomes, and develop and implement solutions to address data gaps or risks
  • Exceptional verbal communication and listening skills to understand client challenges, create customized solutions to achieve their business objectives, and manage client expectations around benefits and deliverables; proven written communication skills needed to develop presentations and business proposals and deliver those with impact to key executive stakeholders
  • Proven success in building strong executive-level and C-suite relationships while leading a multi-faceted change process; demonstrated broad-based change management expertise and extensive experience positively influencing change in a variety of complex environments with multiple stakeholders and competing priorities
  • Strong business development experience in using networks and existing relationships to identify new sales opportunities based upon Huron’s broad set of capabilities, designing solutions that meet new and existing client business objectives, and effectively articulating value and return on investment in order close new business
  • Demonstrated experience in leading and designing large matrixed teams. Leadership experience including role expectations and development, team and culture building, coaching/mentoring, and accountability for the performance management of the team at director and below level
  • Demonstrated ability to build and maintain an extensive professional network internally and externally, recognize opportunities to enhance and expand executive level relationships, and identify business development opportunities that align with Huron’s broad set of capabilities

CORE QUALIFICATIONS:

  • Bachelor's degree required
  • 10+ years of consulting and/or healthcare operations experience
  • Deep health plan operational experience related to claims and enrollment
  • Direct experience working through claims "pend" types as part of root cause analysis
  • Deep knowledge and direct experience working with the QNXT and/or Facets Core Administrative Platforms
  • Deep health plan reporting experience, especially focusing on CMS and Department of Insurance requirements
  • Willingness and ability to travel every week up to 80% (Monday-Thursday with occasional onsite Fridays) and work extended hours as needed
  • Strong leadership and management skills aligning to Huron’s core values and competencies
  • Excellent communication skills – oral and written – and the interpersonal skills needed to quickly establish relationships of trust and collaboration
  • The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions
  • The ability to contribute on multiple projects of differing scale and duration
  • Proficient in Microsoft office (Word, PowerPoint, Excel)
  • Direct Supervisory experiences of both individuals and large, complex teams
  • Preferred experience in a matrixed organization
  • US work authorization required

The estimated base salary range for this job is $215,000 - $265,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy.  Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $268,750 - $350,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Posting CategoryHealthcare

Opportunity TypeRegular

CountryUnited States of America

Top Skills

Facets
MS Office
Qnxt
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The Company
Chicago, IL
3,753 Employees
On-site Workplace
Year Founded: 2002

What We Do

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. By embracing diverse perspectives, encouraging new ideas and challenging the status quo, we create sustainable results for the organizations we serve.

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