Consultant

Posted 7 Hours Ago
Be an Early Applicant
Makati City, Southern Manila District, National Capital Region
Hybrid
Junior
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
The Consultant will perform quality analysis on member inquiries, assist with disputes, manage issues, support the company in achieving revenue targets, and resolve escalated problems promptly. This role requires strong communication and analytical skills, along with collaboration across teams.
Summary Generated by Built In

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What We'll Bring:

- Should be able to do quality analysis on members enquiry and contribution. Able to coordinate with members on their findings and encourage them to correct their data. - Should be able to assist on dispute, manage members issue, monitor mixed file percentage, assist in improving search and match criteria's. - Support the goal of TUPH in achieving its yearly target revenue. - Assist in escalated issues and resolve it as soon as possible.

What You'll Bring:

- Should be able to do quality analysis on members enquiry and contribution. Able to coordinate with members on their findings and encourage them to correct their data. - Should be able to assist on dispute, manage members issue, monitor mixed file percentage, assist in improving search and match criterias. - Support the goal of TUPH in achieving its yearly target revenue. - Assist in escalated issues and resolve it as soon as possible.

Impact You'll Make:

Qualification - Requires bachelor degree in any financial or IT related fields. - Must have at least 1-2 years experience in technical support, investigation, root cause analysis and report generation. - Requires excellent written and verbal communications skills with a background in technical communications. - Expert level in Microsoft excel. - Excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships. Demonstrated ability to meet critical time sensitive objectives. - Works closely with other teams especially within Operations. - Build excellent relationship in both internal stakeholders and external TUPH members. - Willing to work in hybrid and at least 40% working from the office each month.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Data Operations

Top Skills

Excel

What the Team is Saying

Patrick
Tiana
Jason
Lauren
TC
Jay
Aayushi
Paul
The Company
HQ: Chicago, IL
13,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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TransUnion Teams

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
PR
Alpharetta, GA
Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
Bogotá, Colombia
Burlington, ON
South Africa
Cerqueira César, Sao Paulo
Chennai, IN
Cherry Hill, NJ
Cork, County Cork
Crum Lynne, PA
Denver, CO
Greenwood Village, CO
Gurgaon, IN
Hamburg, DE
Hyderabad, IN
Johannesburg, ZA
TransUnion UK Head Office
London, GB
Louisville, KY
Madrid, ES
Makati, PH
Mexico City, MX
Mumbai, IN
New York, NY
Pune, IN
Reston, VA
San Luis Obispo, CA
Santiago, CL
Stamford, CT
Sydney, NSW
Toronto, ON
Ulloa, La Aurora
Washington, US
White Plains, NY
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