Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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Responsibilities
- Accountable for the defined business outcomes within assigned territory or accounts
- Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level.
- Coordinate and collaborate with various departments such as product management, engineering etc. to influence feature and function roadmaps for Ciena’s packet optical portfolio.
- Act as a customer advocate to internal teams and a trusted advisor to the customers
- Assist in assessment of potential product features, providing input on prioritization.
- Be capable of presenting to large audiences on the subject matter.
- Influence and capture customer applications to ensure product fits with Ciena portfolio.
- Understand the evolution of Ciena’s product portfolio and articulate these plans to customers at a senior level.
- Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement.
General Activities
- Excellent knowledge of Telecommunications market – next generation DWDM technologies, DCI, Metro, regional and national long distance network design and
- Mentor junior members of the team
- Drive advanced architecture discussions that incorporate packet optical, OTN switched Network Management and automation.
- Manage customer requests and coordinate activities.
- Review quotes, RFX's, and forecasts
- Ability to present conceptual technology including but not limited to control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs.
Areas of impact
- Ability to engage different market segments including but not limited to Datacenter, utilities, Tier 1/2/3 Operators, wholesale operator and enterprise.
- Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
- Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs.
- Relationship skills and ability to inspire trust and influence others including senior Execs.
- Expert level knowledge, of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects.
- Ability to drive RFP’s and communicate technical quotations accurately.
- Understanding of competitive sales environment.
- Understanding and commitment to Ciena’s Strategic pillars and direction.
- Professionalism in attitude, conduct, and appearance.
- Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas.
Experience
- Technical Degree; B.E./B.Tech
- Expert in architecting complex Layer-0, layer-1, DCI , Metro and regional/ long distance transport Networks
- Should have a good understanding of ,Layer-2, Layer-3 technologies.
- 10 + years telecommunication industry experience
- Prior hands-on experience in planning, design or deployment of large L0/L1 control plane networks is a definite plus.
- Solid proven experience in the communication industry although must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities.
- Demonstrate decision-making and problem-solving skills.
- Excellent presentation, interpersonal and communications skills.
- Excellent written and verbal communication skills (English), both technical and non-technical.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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