Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide subject matter expertise on all Insurance Products as a skill at a professional level through various communication channels to Standard Lesotho Bank Customers, underwriters, and all internal stakeholders (Standard Lesotho Bank Affluent and Main Markets, VAF, Credit card, Credit and home loans, Bancassurance) by resolving insurance policy queries, upselling, cross-selling across the various Insurance Products as per the multi-skilling Journey. In addition, provide support to the operations manager on new business placement requests and premium collection for the Personal Markets validate sales submitted, and ensure that the verification process is done on Mobility.
Qualifications
- Degree in Business Admin Finance and Accounting or equivalent/relevant field of study with a minimum of 2 years of banking experience
- Insurance qualification will be an added advantage
Additional Information
Behavioral Competencies:
- Articulating Information
- Checking Details
- Developing Expertise
- Following Procedures
- Interacting with People
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Client Knowledge
- Client Retention
- Client Servicing
- Client Value Propositions
- Insurance Principles
- Insurance Products & Services
- Risk Identification
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
