The Consultant II is responsible for leading the implementation of our software solutions for clients, ensuring successful deployment, customization, and adoption of the product. You will analyze the client's current state and determine how our software can be leveraged to meet their unique needs. This role requires an understanding of technical functionalities, project management skills, and the ability to collaborate effectively with clients and internal teams to deliver high-quality implementations on time and within budget.
We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Collaborate with project teams and client personnel to complete implementation tasks throughout the lifecycle of the project.
- Organize requirements gathering sessions, including analysis of current solution workflows, designs, and mapping processes.
- Facilitate client meetings to understand business objectives and challenges and offer workflow modification suggestions to optimize the solution for client goals.
- Serve as an advisor for clients and offer consultation that requires review of a variety of factors for solution customization and configuration to enhance user experience.
- Provide hands-on training to designated client members and guide them through the solution's functionalities and features to increase proficiency.
- Troubleshoot and resolve minor issues and determine which issues need to involve internal technical teams.
- Perform other job duties assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 2-4 years relevant work experience
- Previous experience in a healthcare setting
Preferred Qualifications:
- Previous experience with CPR+ and/or CareTend
- Experience with Home Infusion or Specialty Pharmacy Software
- Experience implementing EHR software for clients
Job Expectations:
- Willing to travel up to 50% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical, dental, and vision benefits
- Mental health benefits through TelaDoc
- Prescription drug coverage
- Generous paid time off, plus 13 paid holidays
- Paid parental leave
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
Top Skills
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.
WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.
Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
