Description
Datarails is looking for a passionate, customer-focused Customer Success Manager to lead the implementation and ongoing success of the CONNECT product for our customers. As a CSM, you’ll be the trusted advisor and main point of contact for finance professionals—from mid-level managers to C-suite executives—helping them unlock the full potential of CONNECT. This is a fantastic opportunity to apply your FP&A knowledge in a tech-forward environment, drive high-impact engagements, and join a growing team with lots of room for professional growth.
About The Role
None
What You'll Do
- Leverage CONNECT to deliver clients impactful, real-time reporting solutions across Excel, ERP, CRM, and HRIS systems. Seamlessly access and integrate data from multiple sources—directly within Excel.
- Provide recommendations for possible process changes to help optimize current procedures and maximize outcomes.
- Build long-term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support.
Requirements
- 1-3 years of experience in finance or FP&A.
- Native English language proficiency.
- A deep understanding of corporate finance work processes, with an emphasis on standard reporting (P&L, cash flows, budgets, and forecasts).
- Deep knowledge and solid experience in advanced Excel functions (formulas, VLOOKUP, Pivot Table, Power Query, and complex models).
- The role involves communicating with CFOs, Finance VPs, and Directors from leading US companies, requiring the ability to engage in professional conversations.
- Experience with various BI tools, ERP systems, and software implementation.
- Bachelor's Degree or equivalent, preferably in finance, accounting, or a similar field.
What We Need
None
What We Offer
- A supportive, agile, and creative work environment with brilliant colleagues!
- Competitive compensation, ongoing recognition, and, most importantly, a chance to learn, contribute, and develop your skills.
- Opportunity to join a successful industry, a growing organization, and an unmatched leadership team passionate about their employees!
- Most of all, we offer you fun, enthusiasm, support, and never a dull moment!
EEO Statement
None
Top Skills
What We Do
Datarails has created a solution that tackles one of the biggest challenges in financial departments: the overflowing amount of data that, up until now, was managed by tons of Excel sheets. All those financial reports, forecasts, expenses, analytics? Datarails takes all this data and integrates it into a one, simple, smart report.
Datarails consolidates all cross-organizational data and enables finance professionals to follow it, manage it, and derive insights from analysis. Instead of spending time on manual consolidation, Datarails automates the consolidation process and the creation of financial reports. It’s cloud-based, so nothing gets lost, it’s brilliant, so almost every feature can be added.
Why Work With Us
We're on a mission to transform finance. Datarails is committed to a positive, diverse, and inclusive culture by hiring for potential, focused on the inclusion of people who have different ways of thinking, different viewpoints, different backgrounds, and different skill sets. We value a transparent and open culture that positively impacts our team
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