Configuration Architect (SQA)

Job Summary:

Configuration Architect is responsible for the definition, oversight, coordination and development of designs and processes along with related road maps and lifecycle management to provide custom configuration solutions.

Essential Functions:

• Work independently and closely with department team members, business, software vendors and IT teams on medium to large complex projects to understand the business requirements that drive the analysis and design of technical and process solutions
• Develop project plans incorporating project variables, prepare status reports on project activities, conduct status checks to assess progress against plan and communicate progress
• Act as liaison between corporate business areas and collaborate with appropriate business areas to implement proposed solutions and manage programs to evaluate effectiveness and results
• Troubleshoot existing solutions to identify errors or deficiencies and develop solutions
• Research, review, recommend, communicate, and implement solutions which identify problems/root cause of issues
• Evaluate existing solutions and applications and provide recommendations for improving the application by performing gap analysis and identifying feasible alternative solutions
• Provide technical support in analyzing content of patches, upgrades, and fixes to the production applications
• Develop prototypes and options for new system capabilities and work with leadership and business to identify value and opportunities to improve business capabilities
• Lead teams in obtaining and analyzing functional and system requirements for complex corporate initiatives and provide expert system consultation, analysis and recommendations to ensure the development solutions support the business needs
• Oversee configuration activities performed by other team members, ensuring alignment to the project’s goals, budget and delivery schedule
• Work under limited supervision with considerable latitude for initiative and independent judgment
• Perform any other job duties as requested

Education and Experience:

• Bachelor of Science degree in information technology, business intelligence or related field, or equivalent years of relevant work experience is required
• Minimum of seven (7) years of experience in advanced systems configuration, system/business solution analysis and business solutions development is required
• Minimum of five (5) years of health plan experience is required
• Minimum of two (2) years of experience in project management/leadership role is preferred

Competencies, Knowledge and Skills:

• Advanced computer skills with Microsoft Word, Excel, Access, Visio, and abilities in Facets
• Proven understanding of database relationships required
• Expert knowledge of Facets data model
• Ability to facilitate and lead solution design activities
• Knowledge in creating and maintaining platform technology road maps
• Solid understanding of Managed Care Organization business workflow Excellent communication, presentation, and written skills
• Knowledge of Business Intelligence tools and methodologies
• Excellent understanding of industry standards and technology trends
• Critical listening and thinking skills
• Strong analytical, decision making, and problem-solving skills
• Attention to detail
• Ability to develop, prioritize and accomplish goals
• Ability to work independently and within a team environment

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.