Software Configuration Analyst

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Brazil
Remote
Hybrid
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Configuration Analyst role involves configuring software, troubleshooting issues, testing configurations, and writing documentation, while training users and keeping up with technology.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department Overview
The purpose of the Configuration Analyst role is to review the different options within any solution pack product and determine the best way to modify the software to meet user needs. This includes monitoring and troubleshooting, when necessary, of the product. Typically, the analyst works closely with the team of Implementation Consultants.
Job Description

  • Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements, specifically user stories and acceptance criteria.

  • Monitor and troubleshoot common and daily tasks and events as well as changes.

  • Write internal knowledge base and customer service materials.

  • Reproduce, test, resolve and document software bugs, defects, and problems.

  • Examine and evaluate current systems to identify needed updates or adjustments to the system.

  • Validate changes by testing configuration.

  • Train users on the new operation systems and provide support.

  • Stay up to date with current technologies and technical developments.

  • Accurate time logging and tracking in accordance with specified billable target of 80%.


Basic Requirements

  • Bachelor's degree or higher in a relevant field

  • 0-3 years in a software configuration role - recent graduates welcome

  • Experience with Atlassian Suite

#LI-AN1


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced

Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Top Skills

Atlassian Suite

What the Team is Saying

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The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

About Motorola Solutions | Solving for safer

Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our technologies support public safety agencies and enterprises alike, enabling the collaboration that’s critical for safer communities, safer schools, safer hospitals and safer businesses.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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