Conduct Specialist

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England
Mid level
Financial Services
The Role
Support the Head of Conduct with daily tasks, conduct risk assessments, analyze conduct metrics, and ensure compliance with customer service standards.
Summary Generated by Built In

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Key Tasks and Responsibilities

  • Support the Head of Conduct and Product in managing the daily workload of the conduct team

  • Participate in the annual reviews of Arch’s product offerings

  • Complete conduct risk assessments across varying lines of business

  • Provide conduct support and assistance, both internally and to our third-party business partners e.g. coverholders and DCAs

  • Assist with the analysis of conduct MI and “lessons learned” to ensure Arch meets its desire to provide exceptional customer service

Role Requirements & Skills

Skills / Competencies

  •  Technical knowledge of the conduct and compliance framework

  •  Ability to multi-task and be highly organised

  •  Strong data analytic skills

  •  Strong track record of working collaboratively to deliver successful outcomes

  • Ability to communicate effectively at all levels

Qualifications

  • Minimum A level standard preferred

  •  Chartered Insurance Institute qualifications, or University degree (or similar) desirable

Experience

  • Strong conduct background, with working knowledge of FCA conduct/customer requirements from an insurance perspective.

  • Experience in the Lloyd’s market preferable but not essential

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14100 ARCH UK ACCOUNT SET - TO BE USED FOR Q1 PAYROLL ONLY - Arch Europe Insurance Services Ltd

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The Company
HQ: White Plains, NY
285 Employees
On-site Workplace
Year Founded: 2001

What We Do

Arch Capital Group Ltd. (Arch Capital or ACGL), a Bermuda public limited liability company, writes insurance and reinsurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe and Australia, with a focus on specialty lines. Arch Capital Services LLC is owned by ACGL and provides corporate, legal and other support services to Arch Capital.

ACGL provides insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong.

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