Compliance Senior Manager

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Compliance Senior Manager
Location: Bengaluru - Manyata Tech Park

Business & Team: CBA India is responsible for servicing multiple business units across the Group, delivering a highly flexible operations, technology and data management functions, outstanding customer experiences and better risk outcomes. This is achieved through process management and a cross-skilled, capable workforce. We pride ourselves on demonstrating a strong service culture, making a difference to our customers’ lives and living and breathing the CBA Group’s values.

The Operational Risk & Compliance team is responsible for providing specialist Operational Risk and Compliance (OR&C) advice, assurance and acceptance/approval of decisions made across the Technology, COO and Business / Support Units.

Impact & contribution: The purpose of the role is to be a leader within the CBA India Risk Management function that supports COO and CBA India. Work with the Executive Manager to provide Line 2 independent services over Line 1 effective implementation of the Risk Management Approach, the Operational Risk and Compliance Management Frameworks, and actively uplift risk capability.

Roles & Responsibilities: Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

Technical:

• Review and provide guidance on India legislations, regulatory requirements for Global Capability Centres (GCC), performing compliance assessments and providing regulatory requirements advise to ensure compliance for CBA India entity
• Working as part of a team of professional SMEs to provide independent, pragmatic and value adding Ops Risk and Compliance advice, assurance and approval/acceptance for the CBA India entity and the CBA India Program (in line with Line 2’s FAR accountabilities).
• Monitoring and reporting of 2LoA activities to the Executive Manager, including BAU management of the Risk Management Approach, the Operational Risk Management Framework and Compliance Management Framework in support of CPS 220.
• Providing input to the Executive Manager into regulatory submissions, attestations, incident notification, regulatory consultations, regulatory change implementation and other matters as required under CBA’s internal frameworks, policies and governance.
• Contributing to the oversight and monitoring of key operational risks, controls, issues and incidents, licensing and obligations, and risk acceptances.
• Supporting the appropriate identification, escalation and reporting of all related operational risk and compliance matters to the relevant stakeholders, including the relevant NFRCs, your EM/GM and to the relevant CBA India GM.

Leadership:

• Work as part of a cross-skilled and curious team that can support a range of areas both analytically and commercially, speaking up and contributing to appropriate Line 2 oversight and challenge.
• Provide ideas for Line 2 risk management and assurance activities, analytics, and reporting.
• Contribute to a culture of learning and collaboration.
• Role model behaviours that are consistent with CBA values expectations and leadership principles.
• Provide a safe workplace for all team members, customers and visitors.
• Develop and maintain partnerships with stakeholders to become a trusted advisor through using commercial acumen, practical recommendations and assisting the business to understand where prioritized focus on key risks and compliance matters is required.

Essential Skills:

• Must have 15+ years of experience with Operational Risk & Compliance Management in the Banking Industry.
• Proven demonstrated experience in Legal and compliance matters with thorough knowledge of the industry standards, laws and regulations in India.
• Knowledge of applying CBA’s operational risk and compliance frameworks, standards, policies and procedures.
• Background in Operational Risk Management of Global Capability Centres (GCC), including Entity compliance & obligations management.
• Knowledge of applying industry best practices, implementing Risk & Control Self-Assessments, Key Risk Indicators, performing Compliance Self-Assessments, as per the operational risk management framework, standards, policies and procedures.
• Operational Risk Background in Enterprise Risk Management supporting regulatory requirements pertaining to Human Resources, Finance, Third-Party Suppliers, Business Resilience, Privacy, Cyber, and BU/SU Operations.  Strong understanding of operational risks, and strategy to manage it, within financial services.
• High quality written and verbal communication skills, report writing, evidence gathering and data capabilities.
• Stakeholder and influencing skills with the ability to engage pragmatically as a trusted but independent partner.
• A curious and humble mindset, understanding of external trends and changes, interest in learning, to build risk management best practice.
• Tertiary qualifications in Legal (Labor Laws, Information Technology Laws), Enterprise Risk, or in a similar field.
• A demonstrated self-starter with the ability to adapt to changing business requirements.

Education Qualification: Bachelor's degree/Master’s degree in Laws

Advertising End Date: 10/05/2025