Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The Role...
As a Compliance Manager, you will play a key role in ensuring Dojo remains compliant with FCA regulatory requirements while also mitigating financial crime risks across the business.
You will work closely with the wider Compliance team - with a consultative and proactive approach, you will embed robust compliance frameworks and support the business in navigating complex regulatory and financial crime challenges.
This is a cross-functional role, offering the opportunity to collaborate across teams and shape the compliance culture within Dojo.
What you will do…
- Keep up to date with the regulatory and financial crime landscape, ensuring Dojo remains compliant with FCA regulations, payment schemes, and relevant financial crime laws
- Provide oversight and assurance of Dojo’s internal compliance systems, controls, and procedures
- Act as a subject matter expert on KYC, CDD, AML and financial crime risk management, escalating issues as needed
- Support with financial promotions, complaints handling, and regulatory reporting
- Assist in the execution of annual risk assessments, incorporating conclusions into Dojo’s compliance and financial crime policies
What you will bring...
- Experienced Compliance specialist with strong experience in regulatory compliance and financial crime compliance (AML, ABC, sanctions, and fraud prevention) within a financial-related industry (preferably acquiring, eMoney or payments)
- Demonstrated experience in managing FCA regulatory compliance requirements, including understanding payment services regulations, eMoney directives
- Proven ability to navigate and interpret complex regulatory frameworks, simplifying requirements for implementation across the business
- Strong communication and relationship-building skills, with experience working collaboratively across departments to embed a compliance culture
- Pragmatic, commercial, and solution-oriented approach to compliance challenges, balancing regulatory requirements with business goals
- A team player with a collaborative mindset, excellent interpersonal skills, and a positive attitude
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
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