At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
About the role
We’re hiring a new member of our Compliance team to be a key driver in elevating compliance from a regulatory necessity to a competitive advantage. As a Compliance Analyst, you’ll be at the front lines of managing and optimizing our compliance processes, ensuring that January meets and exceeds client expectations. You’ll own the execution of high-stakes compliance workflows while also identifying opportunities to make them more scalable, efficient, and automated.
This role is perfect for someone who thrives on organization, operational excellence, and problem-solving. You’ll work directly with clients, and collaborate closely with internal stakeholders like our Operations and Product & Engineering teams, helping to strengthen our compliance infrastructure as we scale.
What You’ll Do
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Project manage external audits end-to-end.
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Conduct root cause analysis and internal investigations of compliance issues, gathering stakeholder input to recommend and implement corrective action plans.
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Analyze and report on internal QA programs to identify key areas for remediation and risk mitigation.
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Maintain and update company Policies & Procedures, ensuring alignment with new compliance requirements as we grow.
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Support key aspects of the vendor management program, including vendor audits and risk assessments.
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Identify opportunities to streamline and automate existing compliance operational processes.
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Develop and deliver training to employees on compliance procedures and regulatory topics.
What We’re Looking For
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Minimum 2 years of experience in a compliance, legal operations, risk, or regulatory role at a high-growth, regulated technology company.
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Proven organizational and project management skills and the ability to execute under pressure.
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Detail-oriented with a proactive, solution-oriented mindset
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Excellent written and verbal communication skills — able to explain concepts clearly to both internal and external stakeholders.
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Problem solver with systems thinker — you spot systemic compliance challenges and proactively seek to improve processes
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Balances execution with continuous improvement.
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Exceptional collaboration skills in working with other teams to get to the root of an issue and come to a solution.
Nice to Have
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Experience with SQL or compliance automation tools
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Understanding of AI-driven compliance frameworks
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Familiarity with regulatory audit processes in financial services
We encourage you to apply if you value
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Opportunities for growth and a high level of ownership.
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An interest in improving the experiences of an underserved population
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Learning new subject matter rapidly.
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Wanting to make an impact and a difference at the company.
Top Skills
What the Team is Saying
What We Do
At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance.
And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.
Why Work With Us
We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.
We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.
Gallery
January Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.
