At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!
Essential Duties & Responsibilities:
- You will manage a group of our compliance customers’ state job bank accounts to ensure they are compliant with their job posting regulations.
- You will troubleshoot any job posting issues that arise.
- You will work across 56 different state job banks in building relationships and fine-tuning processes to ensure fast and efficient employer account registrations and job postings.
Most days will involve:
- Reviewing and resolving account issues, escalating as needed
- Communicating with and maintaining Employer accounts
Additional responsibilities include:
- Auditing accounts for internal quality assurance
- Assisting with other projects or tasks within the team as needed
Requirements & Skills:
- You are meticulous with details and enjoy a challenge.
- You like to work independently on resolving customer issues and ensuring specific rules and standards are followed to maintain compliance and high client satisfaction.
- You are excellent with time management and pride yourself on staying on top of things.
- You may have a degree, certificate, or a few years of data entry, B2B customer service, or administrative experience.
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
What We Do
Mitratech, a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expenses, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise.
We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization. Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expenses, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise.
We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.
Why Work With Us
Our team is what makes Mitratech great! A key to our culture is our commitment to growth. We hire people who are passionate about learning and expanding their skill sets. By supporting & encouraging professional growth and development, our team members get ample opportunities to learn, grow, and advance their careers while they’re here.
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