Community Resource Coordinator North Bay

Community Resource Coordinator (CRC)

Job Description

TITLE: Community Resource Coordinator (CRC)
STATUS: Full-Time Regular
CLASSIFICATION: Non-Exempt
OFFICE HOURS: Monday-Friday; 9am-530pm- occasional weekends/overtime
POSITIONS SUPERVISED: None
REPORTS TO: Program Director; Program Supervisor; Quality Assurance
Coordinator (QAC), Community Support Facilitation (CSF)

Description:

The Community Resource Coordinator is responsible for assisting in the
admissions process by successfully completing assessments and carrying out
the job duties below as well as being an effective resource to the clients and/ or
their conservators to ensure a smooth and organized admissions process. The
Community Resource Coordinator must possess the ability to organize a.!1:~
consolidate information, maintain records, prepare reports, and formulate'
quarterly, semi-annual, and annual reports .
 

Qualifications:

Education:
Associate's Degree with an emphasis in Psychology, Child Development,
Communication Disorders, Education or related field
Experience:
2+ years of experience implementing resource coordinating services for
individuals with special needs
1 + years of experience working with SEVERELY CHALLENGING
BEHAVIORS and implementation of related intervention strategies

Physical Requirements:

While performing the duties of this position, the employee is required to
talk and hear; regularly required to sit, stand, walk, use hands and
fingers, and reach within arm's length; lift and move objects weighing up
to 40 pounds; possess visual acuity; and possibly drive during their
assigned work shift.
Preferred Knowledge:
Knowledge of the service system for adults with developmental
disabilities in the State of California.
An understanding and commitment to the philosophy of normalization,
inclusion, positive programming, and consumer driven services.
Minimum Requirements:
• Must least 18 years of age.
• Ability to work independently and as part of a team.
• Excellent organizational, interpersonal, and decision-making skills.
• Excellent oral and written communication skills, including computer
skills.
• Interest and willingness to work with consumers to meet their needs
and choice.
• Ability and willingness to be flexible.
• Willingness to work in an environment with consumers who may be
physically, verbally or otherwise aggressive/ abusive toward staff
and/ or others.
• Valid California Driver License, adequate transportation including
valid automobile insurance and current registration, a clean DMV
record.
• Upon offer of employment, complete a statement of prior criminal
conviction, obtain a California Criminal Clearance (Live-Scan
Fingerprinting) or a Criminal Record Exemption.
• Upon employment obtain and maintain required training (including
but not limited to First Aid, CPR, and Crisis Intervention Prevention);
• A high-level of energy and a passion for working with a diverse
population of adults.

• Willingness to update any and all personnel certifications, clearances,
and reports as required by agency policy or licensing/ Regional Center
Requirements.
• Negative TB Results are required. Good physical health is to be
verified by a health screening and a test for tuberculosis, performed
by or under supervision of a physician not more than one year prior
or 30 days after employment.
• Must pass a Pre-Employment Drug Screen with Negative Results.
• Under the supervision of the Program Director, assume responsibility
for client's assessments and eligibility into various programs; ensure
agreed upon delivery of assessment deadlines.
• Assure thorough assessments are completed when challenging
behaviors emerge.
• Submission of Special Incident Reports in a timely fashion.
• Compose and provide feedback to Service Coordinators in a way that
assures outcomes are met for individuals while also meeting company
financial and philosophical objectives and exceeding Regional Center
requirements.
• Assure that the individuals served are provided with assistance in all
aspects of their daily living and that they receive supports in all areas
needed to live a full active life of their choice.
• In conjunction with the individual, assure implementation,
documentation and follow-up on all aspects of the IPP (Individual
Program Plan) for people served.
• Assure ISP's , behavior and health plans are in place and current for
all individuals served and that accurate data is kept which addresses
those plans.
• Act as an advocate for people served.
• Assure that the human and civil rights of persons served are being
respected at all times.
• Review and prepare administrative reports and documents as
necessary.
• An appropriate combination of experience and education may be
substituted for some part of the qualifications .
• Some evidence of competency in training areas we teach.

Duties and Responsibilities:
 

1. Excellent time management skills, attention to detail, and an aptitude
for efficiently managing multiple deadlines on reports, projects, etc.

2. A proven track record of exercising excellent judgment and a
commonsense approach to addressing challenging situations
3. Utilize eligibility surveys and needs assessments to determine what
types of programs and services would benefit the clients
4. Comfortable asking questions when procedures are unclear
5. Communicate respectfully and effectively to establish professional
relationships through active listening and demonstration of empathy
6. Self-starter, with the ability to hit the ground running
7. Provide technical support for Management Staff
8. Ability to receive constructive feedback
9. Ability to interpret and apply state and federal regulations in specific
case situations.
10. Ability to communicate complex information effectively, with a wide
variety of people.
11. Ability to establish and maintain effective relationships with
diverse populations.
12. Ability to sit or stand for long periods of time
13. Ability to operate office machines requiring manual dexterity and
repetitive key entry
14. Ability to read, write and comprehend large amounts of written
material, use the telephone, and communicate via electronic mail is
required on a daily basis.
15. Must be emotionally capable of examining one's self and one's own
issues with power and control when supporting and acting in the
service of other people.
16. Must be able to exercise judgment and initiative in working for
people.
17. Must be punctual and have a good attendance record.
18. Must have the ability to communicate in the language spoken by
the individual and in writhing to the individuals served, supervisors
and other team members.
19. Must be able to effectively organize a variety of work tasks for self
and complete these in priority order.
20. Must have an intermediate skill level in Microsoft Word and Excel.
21 . Maintain data regarding participant progress.
22. Participate in participant assessment, planning and evaluation
processes.
23. Provided training in rations determined by current vendorization,
and in accordance with the least restrictive environment philosophy
( 1: 1 staff; client ratio, unless otherwise specified)
24. Coordinate participant training programs with other programs with
which they are involved.

25. Report suspected abuse immediately to supervisor, case manager
and other appropriate agencies as instructed. Complete special
incident report within 24 hours.
26. Understand and convey, in your interactions with your
participants and other agencies, the participant-centered philosophy
of A Bright Future.
27. Attend monthly staff meetings, and monthly individual meetings
with supervisor.
28. Ensures consumer rights are not violated;
29. Completes requires training (CPR, First Aid, Pro-Act, etc.) as
required;
30. Other duties as assigned