We are expanding our team and looking for a Community Moderator to help maintain an engaging, supportive, and well-organized environment for our users. If you're an experienced 3Commas user who enjoys interacting with the community and assisting others, we’d love to hear from you!
What You'll Do:
- Actively moderate discussions across Telegram, Discord, Twitter, Reddit, and other community channels
- Ensure a friendly, professional, and inclusive environment by enforcing community guidelines
- Address user inquiries, resolve conflicts, and escalate issues when necessary
- Collaborate with the support and marketing teams to share community feedback and concerns
- Create engaging content, polls, and discussions to boost community interaction
- Monitor and report on community sentiment, trends, and engagement metrics
- Assist in organizing community events, AMAs, and other engagement initiatives
What We're Looking For:
- 1+ year of experience using the 3Commas platform
- Strong understanding of cryptocurrency, trading, and blockchain technology
- Excellent English communication skills (B2 level or higher); additional languages are a plus
- Ability to handle challenging situations with diplomacy and professionalism
- Passion for crypto, trading, and engaging with users
What We Offer:
- Company-provided equipment for seamless remote work
- Structured onboarding process to set you up for success
- Flexible working hours tailored to your availability
- 10 vacation days per year
- Contract-based collaboration
- In-house training sessions to enhance your crypto-trading expertise
Top Skills
What We Do
Welcome to the official 3Commas page! Our software offers cutting-edge crypto trading bots without coding for advanced traders!, empowering traders with unparalleled control over their positions. As the largest crypto trading platform, we operate across 14 exchanges, facilitating over $400 billion in trading volume." 3Commas trading tools include: DCA Bot: A flexible bot that utilizes a variety of signals (deal-start triggers) and strategy options to trade long, short, or even futures. Grid Bot: Designed for situations when a coin is trading sideways (moving between predictable support and resistance lines), the Grid Bot can execute profitable deals. Signal Bot: This bot allows users to track Technical Analysis specialists or use indicators and Pine Script strategies with customizable settings. Deals can be seamlessly executed using 3Commas webhooks to ensure no potential opportunities are missed. SmartTrade: Enables users to set up easy one-off trades with options like Trailing Buy, which are not typically offered by exchanges. Visit https://3Commas.io to start your trading journey