Who We Are:
Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges.
Alpaca’s globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it.
Our Team Members:
We’re a team of 150+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!
We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”
Your Role:
As Alpaca’s Community Manager, you will take the lead in cultivating a vibrant and engaged community across social and digital platforms.
Your mission is to build authentic connections, drive meaningful engagement, and create spaces where our developer-first community thrives. Beyond fostering online connections, you’ll play a key role in shaping Alpaca’s brand presence by supporting media relations and managing virtual and in-person events that leave a lasting impact.
Alpaca’s Marketing team is 100% distributed and remote. This role is an individual contributor reporting directly to the Marketing Lead.
Working Timezone: Pacific to Eastern, North America
Things You Get To Do:
Community Building and Engagement
- Drive member engagement on social platforms (LinkedIn, X) and community spaces (Reddit, Slack, YouTube), creating an environment that fosters trust and loyalty
- Monitor, moderate, and engage with community conversations, answering questions, providing support, and encouraging ongoing interaction
- Gather feedback from community members and use insights to inform content creation, product development, and marketing opportunities
- Collaborate with internal teams (Product, Marketing, Support) to implement community-driven suggestions and enhance user experience
Social Strategy and Content Development
- Work closely with the content team to develop engaging social posts, community updates, and encourage user-generated content that align with brand goals
- Create and manage social calendars, ensuring consistent and relevant posts that resonate with target audiences
- Assist in developing resources and content based on community needs as required
Event Planning and Management
- Coordinate and support both virtual and in-person events (webinars, meetups, conferences) to engage with community members, prospects, and media
- Assist in planning, promoting, and executing events to drive awareness and deepen community engagement
- Work with cross-functional teams to ensure seamless event delivery and track engagement metrics post-event
Metrics and Optimization
- Track community engagement and brand sentiment using platforms like Sprout Social and other analytics tools
- Regularly report on KPIs such as audience growth & engagement and content performance
- Continuously optimize your approach and output based on data to increase community participation and brand reach
Who You Are (Must-Haves):
- 5+ years of experience in community management and/or social media– with a focus on building and nurturing online communities
- Expertise with social and community platforms such as LinkedIn, X, Reddit, Slack, and YouTube
- Proven ability to engage and build relationships with community members, encouraging active participation and trust
- Strong communication skills, both written and verbal, with the ability to articulate complex ideas clearly to diverse audiences
- Analytical mindset with the ability to track and report on engagement metrics
- Excellent organizational skills with the ability to manage multiple projects, meet deadlines, and work in a fast-paced environment
- A passion for tech, community-building, and creating meaningful connections
Who You Might Be (Nice-to-Haves):
- Background in fintech, SaaS, or tech-related (ideally within developer ecosystem)
- Experience with media relations, including outreach and securing press coverage
- Experience in managing virtual and in-person events, with the ability to multitask and coordinate logistics
- Competitive Salary & Stock Options
- Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. In Japan, you are offered local benefits. Internationally, this includes a stipend value to offset medical costs.
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
- Work with awesome hard working people, super smart and cool clients and innovative partners from around the world
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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What We Do
Alpaca's mission is to unlock asset management for the people. We are a technology company that modularizes the world’s asset management activities. Alpaca’s products enable anyone to build and connect applications and algorithms to buy and sell stocks with zero commissions. We believe that everyone should have fair access to financial markets, regardless of who we are or where we are from. *Securities are offered through Alpaca Securities LLC (alpaca.markets)*
