Community Manager

Posted 13 Days Ago
Hiring Remotely in USA
Remote
Entry level
Cloud • Digital Media • Edtech • Social Media • Software
We’re here to lift you up, so you can build a community (and business) that needs to exist in the world.
The Role
The Community Manager at Mighty Networks will oversee community management for multiple Mighty Pro Hosts, facilitating smooth operations, engaging activities, and analytics to enhance member experiences and community growth.
Summary Generated by Built In

About Us

Mighty Networks is a community platform ushering in an era of what we call ‘people magic.’

People magic connects the most valuable members of a community, course, challenge, or event to each other using advanced software, automation, and AI in new and innovative ways—resulting in more $1M communities than any other platform.

With more than 1M communities created and $370M in creator earnings in 2023, Mighty Networks is on the leading edge of community and digital commerce. 

The Opportunity

Mighty Networks offers our platform via five plans. Mighty Pro is our most comprehensive plan that serves some of the biggest creators, entrepreneurs, and brands in the world.

This new role on our Mighty Pro team will oversee ongoing community management for multiple Mighty Pro Hosts at one time.

The community manager will play a critical role in ensuring that each community operates smoothly and continues to grow via valuable, memorable experiences for members. 

In this role, you’ll have the opportunity to:

  • Play a key execution role in scaling the extraordinary results for Mighty Pro Hosts and their members today.
  • Set up and manage community, online courses, challenges, and events for Mighty Pro Networks.
  • Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the Mighty Pro team and Host of that Mighty Pro Network. 
  • Welcome new members and reply to member inquiries, both publicly and privately.
  • Guide members to relevant areas of the community, using automations to streamline navigation and enhance the member experience.
  • Support and manage events within the community.
  • Monitor analytics and adapt strategies to maintain high engagement and revenue generation. 
  • Provide ongoing communication and reporting to Mighty’s Community Strategists and your set of Mighty Pro Hosts.

Qualifications

  • High curiosity and motivation to learn the cutting edge strategies and features exclusively offered on Mighty Pro. 
  • Experience with the demands and opportunities that come with community management today and excitement over the elements that are changing quickly with new software coming online now.
  • Strong organizational skills and the ability to manage multiple Mighty Pro Networks at one time. 
  • Practice with proactive, consistent communication skills and approach to managing relationships with the Mighty Pro Community Strategist and Hosts.
  • An understanding of analytics and a data-driven approach to measure and improve community health and engagement.

What We Offer

  • A dynamic and supportive remote work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
  • A chance to be part of a company that's changing the landscape of community-led experiences.

If you want to define the future of community management, learn the strategies and software that’s producing more $1M communities today, and help people get results and transformation impossible on their own, we want to talk to you. 

The Company
179 Employees
Remote Workplace
Year Founded: 2017

What We Do

Our mission at Mighty Networks is to usher in a new era of creative business built on community. Our SaaS platform is the easiest place for creators and brands to start and grow communities. You can add online courses, events, and paid memberships whenever you're ready. We also offer Mighty Pro for creators, organizations, and brands who are interested in their own branded apps.

Why Work With Us

Be a part of something worth building. Mighty Networks is ushering in a new era of creative businesses built on community. For us to get smarter and stronger as a team, we don’t want people who simply fit our culture, we want people who add to it. Your unique background, perspective, and experience are critical to our success. We’re here for it.

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