Community Manager, Singapore

Posted 6 Days Ago
Be an Early Applicant
Singapore
3-5 Years Experience
Financial Services
The Role
The Community Manager will grow and manage the crypto community in Singapore, maintain social media presence, organize events, handle customer inquiries, and collaborate on community strategies.
Summary Generated by Built In

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

 

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

 

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity

As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.

 

We are seeking an individual passionate about growing and managing the crypto community in Singapore. The ideal candidate should be well-versed in community engagement through various online and offline platforms to maximize user engagement and satisfaction.

 

What You’ll Be Doing

  • Stay updated on the latest crypto and Web3 trends, with a focus on developments in Singapore

  • Manage social media accounts (e.g. Telegram, X/Twitter, TikTok, Discord) by planning and posting relevant content and responding to direct messages

  • Organize and promote community events, sponsorships and meet-ups

  • Handle customer inquiries and feedback promptly and professionally by working closely with our customer support team to resolve issues and enhance overall user satisfcation

  • Collaborate closely with the rest of the OKX SG team to develop and implement strategies for community growth, engagement and retention

  • Represent OKX SG as a thoughtleader in the local crypto and Web3 community

 

What We Look For In You

  • Energetic and professional individual passionate with a good understanding of the crypto and Web3 scene in Singapore

  • Strong written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner

  • Proven experience in building and nurturing online communities, fostering positive interactions and creating an inclusive environment

  • Ability to think strategically and creatively in promoting engagement and brand awareness in a compliant manner

 

Perks & Benefits

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • Wellness and meal allowances

  • Comprehensive healthcare schemes for employees and dependants

  • More that we love to tell you along the process!

The Company
1,073 Employees
Remote Workplace
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.

In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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