Community Manager (Seoul)

Posted 6 Days Ago
Be an Early Applicant
Seoul
3-5 Years Experience
Marketing Tech • News + Entertainment • Software
The Role
As a Community Manager, you will collaborate with the Strategist team to enhance social media engagement, conduct research on trends, develop content proposals, and monitor social media performance. Your role includes building community relationships, managing online feedback, and promoting team collaboration for effective social media strategy execution.
Summary Generated by Built In

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. 

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. 

Sounds amazing, right? 

About the Team

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret Seoul, Secret Sydney, Secret LA, Secret NYC, Secret Singapore, Secret Perth, Secret Tokyo, Secret Toronto, Secret London, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!

About the role

  • Collaborate with our Strategist team for a 360-degree perspective on Social Media.
  • Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly.
  • Develop comprehensive content proposals aligned with multichannel strategies, targeting diverse audience segments.
  • Schedule and engage users with original, compelling copies.
  • Contribute innovative ideas to enhance and manage our international communities on social media.
  • Monitor and report on feedback and online reviews, collaborating with our Agents' team.
  • Address complaints, provide timely solutions, and follow up for resolution.
  • Set KPIs for our strategy, monitoring, tracking, analyzing, and reporting on social media platform performance.
  • Build relationships with partners, customers, potential customers, industry professionals, and influencers.
  • Promote collaboration across teams, markets, and departments for effective social media strategy execution.

About you

  • Proficiency in both written and spoken Korean and English is essential; knowledge of other languages is a plus.
  • Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects.
  • Excellent interpersonal, verbal, and written communication abilities.
  • Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication.
  • Attention to detail, critical thinking, and problem-solving skills.
  • Keeps abreast of digital technology and media trends, conducting ongoing research to understand their impact on Socials.
  • Strong insight into factors driving online content popularity.
  • Proficient in Canva, skilled in editing short-engaging videos; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus.
  • Adaptable to the fast-paced environment of a digital startup business.
  • Adept at identifying and tracking relevant community KPIs.
  • Enjoys being part of a dynamic team in a growing company, collaborating effectively towards shared goals.
  • Based in or willing to relocate to Seoul, SK.

Benefits & Perks

  • Attractive compensation package
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Home office friendly!
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!


#hybrid #fulltime

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

The Company
HQ: Culver City, CA
1,433 Employees
On-site Workplace
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment.

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.

Available for iOS and Android.

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