Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Developers primarily interact with Redis databases through client libraries and integrations. These libraries are widely used across commercial and open source projects. We are looking for an experienced Community Manager that has a solid software development background. A key responsibility of this role is to support the clients and ecosystems group to build strong, lasting connections with their developer communities by actively driving engagement.
Why would you love this job?
Are you passionate about amplifying the voice of developers, ensuring their needs are heard, and fostering meaningful connections between them and the teams building the tools they love? Do you thrive on creating spaces where developers feel supported, empowered, and engaged? If so, this role is for you.
What you’ll do:
- Answer community questions on Github, StackOverflow, Discord and other forums
- Triage Github issues and pull requests of open-source projects
- Collaborate closely with the clients and ecosystems engineers to help developers to utilize Redis client libraries and ecosystem integrations
- Foster interactions between our engineering teams and the community, driving collaboration and knowledge sharing
- Track key performance metrics and drive continuous improvement
- Ensure that SLA targets for response times are consistently met
- Identify key events and submit proposals to 'call for papers' opportunities on behalf of engineers from the clients and ecosystems group
- Organize local events and meetups within the developer ecosystems
What will you need to have?
- Strong interpersonal and communication skills to interact with developers worldwide
- Solid understanding of software development paradigms
- Ability to read and understand source code of several programming languages
- Familiarity with open-source development workflows and platforms
- At least 3 years of experience contributing to developer communities
- Organizational skills for planning events and managing multiple platforms
- Fluency in English, both written and spoken
Extra great if you have
- Experience with database systems, e.g., Redis
- A good understanding of common development frameworks, e.g., Spring, React, or Flask
- A history of public speaking, content creation, or technical education
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:
- Competitive compensation package formed by salary and equity grants
- 25 days of flexible vacation time
- Home internet & phone monthly allowance
- One-time home-office setup allowance
- Lunch and snacks in the office
#LI-GG1
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Top Skills
What We Do
As the home of Redis, the world’s most popular in-memory database, we are the commercial provider of Redis Enterprise, which delivers superior performance, unmatched reliability, and the best total cost of ownership. Redis Enterprise allows teams to build performance, scalability, speed, and simplicity into their applications.
Why Work With Us
We offer the opportunity for all employees to succeed, grow, develop, and deliver on their personal goals. We believe everyone can assume leadership roles over their projects and value teamwork. We also like to live well, and offer weekly Happy Hours, teambuilding events, birthday and cultural celebrations, a competitive salary, and much more!
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