We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Role and Team:
The Online Community Intern will support the growth and engagement of the Celonis Community by helping create a valuable experience for our academic, customer, and partner audiences. This role plays an important part in fostering a vibrant, supportive environment where members can connect, learn in-demand skills, and share their knowledge of the Celonis platform. The ideal candidate is passionate about community building and eager to contribute to initiatives that enhance engagement across key touchpoints.
As part of the Community Engagement team, the intern will support global and regional initiatives that bring the online Celonis Community to life. The intern will gain hands-on experience in community operations, engagement programs, and content creation. This position is embedded within the Marketing and Operations team, which also includes Regional Marketing, Partner Marketing, Customer Experience, Digital Marketing and Marketing Operations. You will collaborate closely with colleagues from across Celonis, contribute to exciting cross-functional projects, and play an active role in helping users connect, learn, and grow within the Celonis Community.
The work you’ll do:
- Assist with the management of online community spaces, ensuring discussions are organized, content is up to date, and user questions are routed or resolved efficiently.
- Help prepare and publish community content that sparks interaction and delivers value - from how-to guides and event recaps to member highlights and expert tips.
- Work with stakeholders across functions—such as Marketing, Services, Product, and Ecosystem—to keep community content relevant and aligned with current priorities.
- Support community events by coordinating logistics, preparing promotional materials, and assisting with follow-up activities.
- Serve as a champion for our online community by offering guidance, answering questions, and helping users navigate key platform features and tools.
- Collaborate with the team to gather feedback from community members and help transform insights into ideas for improving user experience.
- Participate in cross-functional syncs and contribute to knowledge-sharing across the global community team.
The qualifications & experience you need:
- First experience in customer-facing roles, digital engagement, or marketing through internships, university projects, or extracurricular activities
- Currently pursuing or recently completed a degree in marketing, communications, business, or a related field
- Interest in community building, user engagement, and digital platforms — ideally with hands-on experience in managing or contributing to online communities
- Strong organizational and planning abilities, with a proactive mindset and eagerness to learn
- Comfortable working in a collaborative, cross-functional environment with diverse stakeholders
- Ability to manage multiple tasks with attention to detail and a high level of reliability
- Creative and solution-oriented approach to challenges, with a passion for improving user experience
- Confident communicator with strong presentation and writing skills
- Proficient in German and English (spoken and written)
#LI-DB5
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Statements on Data Privacy, Equal Opportunity and Accessibility.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Top Skills
What the Team is Saying
What We Do
With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Why Work With Us
Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.
Together, we’re changing the world one process at a time. Care to join us?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.
