Communications Manager

Job Description
We're searching for an eager, dynamic, passionate and creative communicator to join J.P. Morgan's Global Banking communications team. This high-functioning group leads employee engagement across the business through thoughtful, holistic and data-driven communications strategies-and by being trusted, strategic advisors with effective delivery for our most senior leaders around the world.
As a Communications Manager in Global Banking, you will be responsible for creating executive messages, drafting talking points, designing presentations, writing internal articles, and planning and managing internal events end-to-end to reach and inform our audiences. You will work closely with the head of communications for Global Banking to support the co-heads of Global Banking, and you will also lead the internal content strategy across Global Banking's businesses. You will be a proactive and energetic storyteller and project manager who will help articulate the team's vision and oversee the development and execution of communications plans that deliver on our priorities; partnership is at the heart of what we do and how we work. You will need to prioritize building and maintaining relationships with the business we support and across the teams we work closest with, like business management, social media and other communications groups.
Job responsibilities:

• Develop and lead the internal communications and employee engagement strategy for J.P. Morgan's Global Banking business, including town halls and employee events, executive messages, recognition opportunities, talking points and internal stories.
• Write, edit and maintain quality control of compelling internal stories and content.
• Develop strong relationships with communicators across the firm and among our broader communications team.
• Research communications and engagement opportunities and understand the small and big details.
• Stay up to date on communications trends and industry news, contributing insights and helping to identify opportunities to create a greater impact through strategic communications while increasing efficiency and effectiveness.
• Lead innovation, new ideas and better ways to work across the broader Global Banking Communications team and implement new business strategy, strategic initiatives, or platforms, including aligning department and support groups (Human Resources, Finance, Tech, Ops, Legal, Compliance).
• Develop and support senior level strategic presentations and project management, including decks, briefs, talking points.
• Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals, and reconciliations.
• Track and measure results to showcase business impact.

Required qualifications, skills, and capabilities:

• 5+ years of relevant work experience and hold a bachelor's degree in business, finance, economics, communications, journalism, or other related area.
• Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
• Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
• Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.
• Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
• Excellent attention to detail.
• Analytical, strategic approach to problem solving and finding solutions.
• Strong visual storytelling skills (i.e. digital design for presentations).

Preferred qualifications, capabilities, and skills:

• Solid understanding of the financial services industry, particularly investment banking.
• Comfortable navigating matrixed organizations.
• Knowledge of SharePoint and intranet technology.
• Comfortable with strategy and end-to-end execution.
• Proficient in Word, Excel, PowerPoint; Additional software skills (e.g., HTML, Adobe Creative Suite including video editing)
• Internally-motivated, intentional, empathetic and well-organized storyteller who's ready to try and learn new things as opportunities arise

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.