Communications Manager

Posted 2 Days Ago
Be an Early Applicant
4 Locations
Remote
80K-110K Annually
Mid level
Healthtech • Biotech
The Role
The Communications Manager at Labcorp will develop and execute communication strategies to enhance client engagement, support marketing efforts, and manage internal and external communication needs. Responsibilities include creating tools for service promotion, overseeing communications calendars, and collaborating with stakeholders on various projects and events.
Summary Generated by Built In

Labcorp is recruiting a Communications Manager for a dynamic team. This position can potentially be Remote based.

Get ready to redefine what’s possible and discover your extraordinary potential at Labcorp. Here, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Responsibilities:

Engagement Communications

  • Develop effective communication strategies and tactics to drive engagement in our service offerings.

  • Create tools and resources that clients can use to further promote and activate upon our services

Client Communications

  • Work with SMEs to develop new client-facing materials on an as-needed basis

  • Support commercial team members by reviewing and designing presentations used for pitches, RFPs, upsells, and webinars.

  • Create email and letter templates that commercial teams can utilize to update clients with new information regarding service offerings

Product Marketing/Communications

  • Partner with SMEs on the Product Team to review and develop collateral that highlights the unique value proposition of the product across various marketing channels

  • Develop toolkits and communications packages for new products or product enhancements

Internal Communications

  • Oversee the organization communications calendar - drafting, proofreading, and sending emails to a variety of audiences.

  • Own the strategy and execution of internal communications

  • Work in collaboration with organizational leaders to organize and execute Town Halls

  • Own the development and execution of an internal newsletter

  • Support LES-wide events and own the corresponding communications strategies (including Lab Week and Customer Week)

Crisis Communications

  • Partner with internal stakeholders to develop client-facing messaging for unexpected or crisis-events

  • Work directly with legal teams to have communications approved and distributed

  • Support the development of internal talking points

General Communications

  • Partner with stakeholders across the organization to support their communication needs.

  • Project manage communications workload and activity.

  • Work with the Enterprise Marketing team to ensure cohesion in communications and strategy

  • Acts as the liaison between Enterprise Marketing and the LES team to ensure new communications projects are being prioritized accordingly

  • Ownership the Internal Marketing Request Tracker

Marquee Client Communications

  • Own and execute an end-to-end process for developing custom communications and promotional needs for the marquee client

  • Develop a communications calendar that is inclusive of all communications efforts that support the well-being program

  • Follows and aligns client brand guidelines into communication and marketing materials

  • Work with stakeholders to develop and execute communications for programmatic events and initiatives

Commercial Support and Strategy

  • Identify and implement improvements for communications processes that impact the commercial team

  • Support the planning and communications of twice-year commercial trainings

  • Provide training and education on newly created communication and product marketing materials

Requirements:

Preferred Experience/Qualifications

  • Bachelor’s Degree required. Preferably in Communications, Journalism or English, as preferred course of study. Master’s degree highly desirable. 

  • Partner with a contractor on a project-basis and provide project oversight

  • Experience with corporate communications, public relations, product marketing, or related field

  • Experience in product and feature launches communicating the product value to the market

  • Three to five years of experience in communications including speechwriting and internal/external communications

  • Healthcare or Wellness communications experience highly preferred

  • Visual design skills and experience

  • Multimedia creation/editing skills

Additional Qualifications:

Qualified candidates should have in-depth knowledge of modern communications tools and the Microsoft suite, as well as the ability to think strategically about how the communications function continues to evolve and serve enterprise customers and employees, including:

  • Excellent verbal and written communication skills

  • Having a growth mindset

  • Actively approaching issues that could impact client retention

  • Experience developing marketing materials in Canva or similar design platform

  • Capable of developing professional relationships with internal and external partners

  • Resilient and adaptable in the face of shifting priorities

  • Able to clarify priorities/requests and manage your time wisely

Location: ****Role is remote****

Application Window: Open through 3/28/25

Pay Range: $80,000 - $110,000/yr

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

For more information about how we collect and store your personal data, please see our Privacy Statement.

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The Company
HQ: Burlington, NC
19,796 Employees
On-site Workplace
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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