Communications Manager

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Communications Manager Job Description

Key Responsibilities:

• Develop campaigns and execute activities to drive employee engagement across the Hiscox USA offices

• Coordinate communications efforts with key internal stakeholders including the US leadership team, and shape the content for various forms of all-employee communications

• Draft press releases, and respond to media inquiries

• Develop, maintain and grow employee-driven content across the US social media channels, including employee advocacy

• Monitor Hiscox USA profiles on Facebook, Twitter, LinkedIn, Youtube and other social media networks

• Source, draft and publish articles and create video content for Hiscox intranet and internal channels

• Ensure consistency of messages across all communications activity and platforms

• Develop thought leadership reports and campaigns including infographics and other visual assets in collaboration with colleagues including Communications and Marketing teams

• Respond to customer inquiries in a timely manner and work with customer service team to ensure they are handled properly

• Regular reporting on results and communications approach backed by metrics on views, social shares and other activities

Requirements:

• Bachelor’s degree in communications, journalism, marketing, or a related field

• Desire to manage and develop a community through social media and internal communications for a specialist insurance company

• 5-7 years of experience successfully working in a communications role; financial services experience is a plus, but not required

• Understanding of driving online and consumer communications

• Exceptional writing ability

• Experience creating and managing blog content or articles

• Ability to work independently and to collaborate with team members

What We Offer:

• Competitive salary and bonus (based on personal & company performance) 

• 401(k) with competitive company matching 

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)  

• Company paid group term life, short- term disability and long-term disability coverage 

• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days 

• Paid parental leave 

• 4-week paid sabbatical after every 5 years of service 

• Financial Adoption Assistance and Medical Travel Reimbursement Programs 

• Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program 

• Company paid subscription to Headspace to support employees’ mental health and wellbeing 

• Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program 

• Dynamic, creative and values-driven culture 

• Modern and open office spaces, complimentary drinks 

• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

Salary Range: 85-95k

**Please note that this position is hybrid and requires two (2) days in our office weekly**

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Work with amazing people and be part of a unique culture