Communications and Engagement Specialist Lead

Posted 5 Days Ago
Be an Early Applicant
2 Locations
154K-246K Annually
Mid level
Fintech • Financial Services
The Role
As a Communications and Engagement Specialist Lead, you will lead and execute internal communication strategies aligned with HR and Talent Development teams, ensuring consistent messaging across the organization while enhancing the employee experience. You will collaborate with executive leadership and various stakeholders to support business outcomes through effective storytelling and communication planning.
Summary Generated by Built In

“I can succeed as Capital Group’s Communications Engagement Specialist Lead”

The mission of the Corporate Communications team is to align, engage and inspire associates across the globe through highly effective storytelling and multi-channel communication. You will serve as the lead for Human Resources (HR), Talent Development (TD), and Benefits teams defining and leading internal communications for talented teams that span North America, Europe and Asia. You recognize that there couldn’t be a better time to join us as we embark on a refreshed strategies to enable growth in our business and help our 9,000+ associates be their best.

You will be excited to play an integral part in planning and executing programs that support Capital’s enterprise-wide priorities while aligning our HR associates to their multi-year strategy and annual priorities. You are well versed in navigating a high degree of complexity with stakeholders at all levels and are able to effectively partner with the executive leadership teams, Human Resources and peers supporting other business units to ensure that messaging and associate experiences provide consistency in the overall Capital Group narrative and reflect our culture and values.

"I am the person Capital Group is looking for."

  • You have extensive experience leading internal communications strategy within a high-achieving and fast-paced organization, ideally with experience supporting a large organization. Financial services industry experience is a plus, but your talents have been forged in large, client-centric organizations with multiple business lines operating across borders.
  • You have a proven track record of developing and executing communications plans that contribute to delivery of business outcomes, as well as a solid grasp of change management communications practices.
  • You shine as a leader and as an executor, bringing your superior skills including communications planning, writing, storytelling, research, audience insights and channel innovation.
  • You are passionate about the associate (employee) experience and understand the essential role that creative and contemporary internal communications play in helping to align, engage and inspire people.  
  • You have an in-depth knowledge of current and emerging internal communications technology, tools, channels and best practices, and coordinate with your peers to activate these practices across our entire organization.
  • You are excited about the possibility of helping a world-class team chart a course for continued success and being a part of larger team that shapes communications across our firm.
  • You are a persuasive, influential and savvy communicator.
  • You are comfortable navigating a highly matrixed corporate environment and collaborating across many stakeholders and groups to accomplish a goal.
  • You coordinate well with your peers supporting other business groups, and with shared creative and production resource.

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Southern California Base Salary Range: $153,965-$246,344

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

The Company
HQ: Los Angeles,, CA
8,820 Employees
On-site Workplace
Year Founded: 1931

What We Do

Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. As of December 31, 2021, Capital Group manages more than $2 trillion in equity and fixed income assets for millions of individual and institutional investors.

Capital Group is a private firm that employs more than 8,000 associates and has offices in Europe, Asia, Australia and the Americas. For more than 90 years, our goal has remained the same: to improve people’s lives through successful investing.

*** We’ve been made aware of an employment scam fraudulently using Capital Group’s name. Please note: Capital Group currently does not offer 100% remote work positions. On average, the interview process can take one to three months to go from resume submission to offer. Financial transactions are never part of the job onboarding process. For your own cyber safety and security, if you suspect fraud, please do not respond to or interact with messages claiming to be from Capital Group. You can also contact [email protected] to verify a job opportunity. ***

For important legal information please click the company details website link: https://www.capitalgroup.com/us/landing-pages/linkedin-terms-of-use.html

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