Commercial Operations Associate

Posted 2 Days Ago
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New Delhi, Delhi
Mid level
Marketing Tech • News + Entertainment • Software
The Role
As a Commercial Operations Associate at Fever, you will work across departments to develop, launch, and manage original events. Your responsibilities will include strategic planning, event execution, and revenue management, while also analyzing business opportunities and ensuring high standards of customer satisfaction.
Summary Generated by Built In

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. 

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. 

Sounds amazing, right? 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 
Who you'll work with
You will join one of our offices around the world to work in teams and directly interact with our partners, providers, and venues. 
In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.
The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

Employees are expected to be in the office Monday to Thursday with possibility to work from home on Fridays.


What you'll do
As a Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

  • Provide a detailed analysis of business opportunities and inefficiencies; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality experiences are delivered. 
  • Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
  • Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
  • Manage, report on, and grow revenue from events
  • Grow the experiences team in the against team targets
  • Help to scale our other cities through developing and sharing best practices (opportunity for travel)
  • Foster and grow the Fever Partner Network: including venues and event organizers
  • Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
  • Represent Fever at local events and with local PR

Preferred Qualifications

  • 3+ years in a project management role or consulting background. 
  • Fluent English.
  • Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
  • You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 
  • You'll have strong communication skills and a proven track record of building positive working relationships.
  • Highly organized and efficient
  • Curious and keen to push boundaries and try new concepts
  • Great networking skills and the ability to make smart partnerships happen
  • Able to communicate with events partners, brands, agencies, and talent on efforts
  • Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
  • Able to handle large amounts of work and parallel work-streams
  • Collaborative and willing to get hands dirty and work on all required events tasks
  • Knowledge of promotional tools such as Facebook and Instagram is a plus
  • Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits 

  • Attractive compensation package and the potential to earn a significant bonus for top performance.
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Possible travel across our markets
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

The Company
HQ: Culver City, CA
1,433 Employees
On-site Workplace
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment.

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.

Available for iOS and Android.

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