Commercial Operations and Distributor Sales Director

Posted 5 Days Ago
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Zug
Senior level
Healthtech • Biotech
The Role
The Commercial Operations and Distributor Sales Director at Krystal Biotech leads the improvement of commercial operations, manages sales incentives for European affiliates, analyzes business performance, supports CRM implementation, trains commercial field employees, and develops sales materials, with accountability for distributor business in specific territories.
Summary Generated by Built In

About Krystal Bio: At Krystal Biotech, we bring together the brightest and most eager minds to relentlessly pursue the discovery, development, manufacturing, and commercialization of genetic medicines to treat diseases with high unmet medical needs.
Founded in 2016, Krystal is distinguished in three powerful ways: science and technology using our patented gene therapy platform, innovative manufacturing supported by our commercial scale facilities, and a unique commercialization model that focuses on the patient’s end-to-end experience.
Krystal received U.S. FDA approval for the first and only redosable gene therapy treatment, VYJUVEK®, for the treatment of Dystrophic Epidermolysis Bullosa (DEB). Krystal continues to leverage our proprietary platform to rapidly advance a robust pipeline of investigational genetic medicines in respiratory, oncology, dermatology, and ophthalmology.
Krystal is headquartered in Pittsburgh, PA, which is home to our two state-of-the-art CGMP manufacturing facilities with teams around the world and satellite offices in Switzerland, Germany, and Japan. We are a company built and run by people who care, are fearless in the face of a challenge, love the work they do, and practice the highest level of scientific integrity. As we grow, we are seeking team members that embody these values.

Job Description Summary: 
Krystal Biotech is looking for a driven Commercial Operations and International Sales Director to oversee and continuously improve our commercial operations function and ensure seamless alignment of sales, marketing and operational activities for the region in close cooperation with global stakeholders and local countries. The role will also have direct accountability for the development of the distributor business in some territories.
Key Responsibilities:

  • Lead the buildup and management of the sales incentive program for European affiliates working closely with key internal stakeholders
  • Prepare or support preparation of business metrics and KPIs to analyze business performance for European affiliates and distributors
  • Evaluates the quarterly sales force target delivery
  • Support the implementation of CRM system ensuring compliance for the affiliates
  • Support commercial organization to set and achieve strategic and operational goals by providing high quality analysis regarding market and sales
  • Liaise with Global Marketing to leverage globally developed tools, identify gaps and support local marketers for locally developed materials
  • Support in training the Commercial field employees by working closely with Medical and Global Commercial Operations fostering a knowledgeable and skilled sales force
  • Develop tools for the Patient Service program in Europe
  • Develop a consistent consultative selling model so that we approach the market in the appropriate way when engaging and talking to the customers as well as developing materials (material development structured in line with the selling model)
  • Accountable for partner sales in CEE, Turkey and MENA.

Qualified Experience and Skills:

  • University degree in Business, Finance or STEM subject
  • Previous experience in commercial operations or sales is required, preferably in rare disease or biotech industry
  • Strong understanding of sales processes, marketing strategies and financial principles
  • Excellent analytical and problem-solving skills
  • Strong business acumen
  • Solid project management background
  • Proficiency in CRM systems, data analysis tools and sales performance software
  • Strong communication skills and ability to work in a matrix organization
  • Fluent in English, working knowledge in German and/or French is an advantage
  • Excellent MS Office skills, especially Excel and Powerpoint

Krystal Biotech, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Krystal Biotech, Inc. does not accept unsolicited headhunter and agency resumes. Krystal Biotech, Inc. will not pay fees to any third-party agency or company that does not have a signed agreement with Krystal Biotech, Inc.
Privacy Policy:
Krystal Biotech collects your personal data to process your application and possibly offer you an employment contract. You have the right to access, rectify, erase, and obtain the portability of your personal data. Under certain conditions, you also have the right to restrict the processing and object to it. In order to reach out for new opportunities, and unless you object to it, this information will be kept for a maximum of 2 years if your application is unsuccessful. For more information on the use of your data and your rights, please consult our privacy policy.

The Company
HQ: Pittsburgh, PA
159 Employees
On-site Workplace

What We Do

At Krystal Biotech, Inc., our mission is to make a meaningful difference in the lives of underserved patient populations suffering from debilitating skin diseases. We work to accomplish this goal through scientific innovation and operational excellence, believing that "nature operates in the shortest way possible" (Aristotle).

We are a clinical-stage gene therapy company using our proprietary, engineered virus vector platform to develop effective and innovative treatments for skin diseases. While we are initially developing topical and intradermal "off-the-shelf" novel therapies for rare and orphan dermatological indications, we are expanding the use of our pioneering gene technology to target and treat other rare diseases.

The diseases for which we develop therapies provide inspiration for our day-to-day activities. There is clarity in purpose, a collective empathy driving us forward. Krystal was named after this clarity — a simple realization that we can do better. In doing so, we extend gratitude to the patients, caregivers, advocates and physicians dedicated to the diseases which unite us in purpose.
Community Guidelines: http://bit.ly/KrystalCG

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