Commercial Market Manager

Posted 2 Days Ago
Be an Early Applicant
Homebrook, Grahamdale, MB
159K-238K Annually
Senior level
Energy
The Role
The Commercial Market Manager oversees sales and marketing for a regional retail convenience store segment, focusing on profitability and customer satisfaction. Responsibilities include managing a diverse customer base, developing franchisee relationships, ensuring operational excellence, and leading a team. The CMM assesses market conditions, drives strategy, and participates in new product offerings and market expansion.
Summary Generated by Built In

An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Commercial Market Manager (CMM) is responsible for the sales and marketing of retail convenience store products and services ensuring profitability for a specified geographic region (Los Angeles, San Fernando Valley, and Central Coast). The CMM accomplishes sales and marketing objectives primarily through developing Franchise Business Consultants in a marketing area and dealing also directly with dealers as necessary.

Key Responsibilities

  • Responsible for a large and diversified customer base that operates in complex markets through multiple channels of trade.

  • Engages Franchisee in dialogue and ensures that a successful partner relationships flourishes. Builds early critical relationship with new franchisees and dealers.

  • Supports team in maintaining customer satisfaction through advising and assisting with customer issues and handling difficult situations, issues or conversations.

  • Interacts with Pricing, Trading, Supply, and/or Logistics organizations to determine and execute profitable near and long-term sales strategy and price position targets. Provides strategic direction for direct reports in line with Direct Dealer and Commercial objectives.

  • Assesses new product offerings and new market expansion opportunities. Assists direct reports with prospecting efforts including prioritization and resource allocation.

  • Reviews customer sales volume, margins, terminal pricing, and market conditions and delivers recommendations to Management; implements changes as needed.

  • Actively participates in budget and planning process and determines capital improvements.

  • Recommends new products, programs, strategies, and innovation management to improve sales and profitability. Assists direct reports in defining opportunities for participation in Brand Marketing programs/strategies. Coordinates the implementation of special programs/strategies.

  • Coordinates activities between other teams for customers that cross geographic boundaries.

  • Recruits, trains, and develops Franchise Business Consultants and ensures adherence to policies and procedures.

  • Leads sales team on new programs, promotions, products, value proposition for maximum franchisee participation. Accountable for team’s success as measured by franchisee participation and quality of execution.

  • Drives and reinforces a culture of operational excellence and customer service within the Franchise and Dealer Channels. Stays current on competitive landscape of retail convenience.

  • Accountable for franchise operations including profitability, merchandising and promotional opportunities, credit related items, evaluating construction/engineering, remodeling and maintenance. Maintains standards as outlined in CORE program.

  • Participates in growth of new sites, portfolio management and asset management decisions (communicating with the business development and real estate groups, reviewing properties, visiting, and approving new facilities, discussing opportunities with current and future dealers).

  • Ensures and facilitates compliance of the franchise agreement, PMPA, applicable Federal and State laws, warning letters, termination, and litigation, enforcing the uniformity of the franchise, promotional programs, operational standards, royalty and advertising fee collection.

Education and Experience

  • Bachelor’s Degree required.

  • Six (6) years of industry or similar experience with Commercial, Supply or Trading background required.

  • Ten (10) years of broad sales, marketing, and/or retail management experience preferred.

Skills

  • Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

  • Business Acumen - Applies knowledge of MPC’s business, industry, and the marketplace to advance the organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.

  • Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.

  • Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.

  • Negotiation- Negotiation is the ability to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.

  • Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.

  • Relationship Management – Relationship Management is the conscious aim to develop and manage long-term and/or trusting relationships with internal or external customers, distributors, suppliers, or other parties in an environment which can include marketing, selling, servicing, and other areas where a relationship is crucial to on-going success. At a senior level, it includes C-level relationships with senior management.

  • Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.

  • Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.

  • Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC’s overall business strategy.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Home - CA

Job Requisition ID:

00015327

Pay Min/Max:

$158,700.00 - $237,900.00 Salary

Grade:

14

Location Address:

Home Based Workers

Additional locations:

Education:

Bachelors (Required)

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

The Company
HQ: Findlay, Ohio
15,149 Employees
On-site Workplace
Year Founded: 1887

What We Do

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure. More information is available at www.marathonpetroleum.com.

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