From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The role...
We’re on a mission to become the most trusted payments provider, and the Commercial Manager role is pivotal to this success. Reporting to the Regional Commercial Manager, you will be responsible for enabling a team of self-employed payments consultants (“PCs”) to deliver our field sales strategy within your team's territory.
What you will do…
- Have a practical and hands-on approach to supporting our PCs in their role for Dojo. This can include, but isn’t limited to:
- Advising on all aspects of our sales process
- Supporting PC’s with how to build their business
- Motivating PC’s based on individual needs to drive results
- Cascading and explaining company information they need to succeed
- Being visible/present in the field to provide hands-on support to facilitate sales
- Encourage performance and ongoing engagement from PC’s through 1:1 coaching sessions in the field
- Relay identified knowledge gaps and/or training opportunities for the PC population to the Regional Commercial Manager, to inform content development and training initiatives
- Advise the Regional Commercial Manager of PC incentivisation effectiveness as well as opportunities to connect the PC population based on your insights
- Remain closely aligned with the Regional Commercial Manager, working with them as well as keeping them informed of any developments in the PC population in your region
- Act as a vital link between internal teams and PC’s
- Support the execution of the field sales strategy as set by the Regional Commercial Manager and broader business priorities
What you will bring...
- Experience working in the card payment industry
- Experience working in the field with self-employed consultants
- Proven ability to motivate teams and build strong relationships even when working remotely
- Proven results in field sales using a hands-on approach to support a self-employed sales model
- Ability to adapt sales approach in response to the external market and broader business strategy
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1,200 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We love collaboration. We have offices across Europe – that takes some dynamism.
Long-distance calls are a must, but we’ve always valued in-person work when it’s possible, especially meetings. We aim for asynchronous communication when we can though.
Don’t like rules? Nor do we. We avoid top-down policies – it’s all about teams having the power to fuel their success.
At Dojo, you’re trusted to judge what you see and make the call in the best interest of our customers.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
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