Commercial Excellence Manager (MSD)

Posted Yesterday
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Singapore
Mid level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
The Commercial Excellence Manager will drive commercial and business excellence by enhancing sales performance, maintaining data integrity, and ensuring best practices. Key responsibilities include planning initiatives, analyzing performance, simplifying data for insights, leading projects, ensuring data accuracy, and collaborating with global teams.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

The Role

Reporting to Senior Director, Global Commercial Performance, the Commercial Excellence Manager is responsible for driving commercial and business excellence by designing, planning, and implementing key commercial processes, projects, and initiatives. This role focuses on optimizing sales performance, maintaining data integrity, and ensuring alignment with best practices to deliver top- and bottom-line growth.

Responsibilities:

  • Support and drive STRAP, Growth Initiatives, and APJ AOP planning and execution.
  • Identify and drive opportunities to enhance price realization, margin improvement, and forecast accuracy.
  • Analyze sales performance and sales force effectiveness to identify areas for growth and improvement.
  • Simplify and visualize complex data to deliver actionable insights for decision-making.
  • Lead key projects, including territory alignment, target setting, and sales process optimization.
  • Ensure data integrity by processing, cleansing, and validating data used for analytics and reporting.
  • Enhance operational efficiency by identifying and implementing process improvements and automation opportunities.
  • Collaborate with the Global Data and Analytics team to improve analytics tools, identify gaps, and drive corrective actions.
  • Partner with the Global Training team to assess and address regional business needs, tailoring sales training and development programs.
  • Collaborate and align with APJ Leadership (GEO/Country organizations), MSD APJ/Global Leadership, and MSD APJ teams to ensure consistency in priorities and execution.

Qualifications and Experience:

  • Bachelor's degree in business administration, marketing, or a related field.
  • Validated commercial experience and a successful track record of continuous improvement process and projects
  • Strong strategic, analytical and problem-solving skills with a solid foundation in financial skills used in a selling environment.
  • Strong leadership, excellent written and verbal communication skills
  • A record of developing sales tools, education and training programs to boost sales skills, technical proficiency and overall effectiveness
  • Proficient understanding of standard business practices related to sales operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting, territory management and sales quotas).
  • Extensive experience with software tools including, but not limited to CRM systems (salesforce.com & Microsoft Dynamics), relational databases and MS Office applications

Top Skills

Microsoft Dynamics
Salesforce
The Company
HQ: Waltham, MA
100,000 Employees
Hybrid Workplace

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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