Commercial Excellence Head Benelux

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Amersfoort
AdTech • Consumer Web • eCommerce
The Role

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Parodontax, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.
As Commercial Excellence Director Benelux, you will be responsible to define the commercial excellence vision and strategy, identifying the right priorities and ensuring that our markets have the required capabilities and skills to drive sales performance and win against the competition.
The Benelux cluster has a wide variety of markets which range from highly modern trade centric markets to hybrid markets with a combination of tradition and modern trade. Over the last years Haleon has experienced an increase weight of more organized customer (Key Accounts, eCommerce) that emphasize the importance of a clear omnichannel customer centric commercial agenda.
In this context, Commercial Excellence represents one of the key pillars of the Benelux growth strategy, with the ambition for Commercial Excellence to contribute growth through related priorities. To achieve this ambition, we need to formulate, cascade, and implement best practices in 4 core areas of commercial excellence:
Go to Market Strategy, Customer Management Retail execution, Net Revenue Management (NRM), Digital ecommerce acceleration.
This role will also ensure the right level of capabilities and data/insight to succeed in all these key pillars.
Responsibilities:
The incumbent’s primary responsibilities within the four core areas will be the following:

Go to Market Strategy and Commercial Systems

  • Build the right Go To Market given the stage of evolution of the market, Haleon’s business requirement and the portfolio we want to drive.
  • Coordinate and harmonize commercial systems, leveraging the global portfolio identifying what are the best solution to apply based on the specific market needs.
  • Support local adaptation or creation in case global solution are not fit for purpose.

Customer Management

  • Partner with Sales to manage relations and negotiations with international and local customers.
  • Identify and build a customer centric agenda that could help the markets to understand the customer needs and support an effective Joint Business Planning with them.
  • Leverage the Shopper Science Lab (global in-house built capabilities to identify shopper needs translating them in effective insights and specific customer plans, in particular in category management).
  • Future thinking in terms of Partner for Growth engagement.
  • Driving a sustainability agenda across region with key retailers.
  • Evolving the Omnichannel agenda.

Retail Execution

  • Develop and execute commercial excellence modules and solution for all different channels, to improve the effectiveness of our execution.
  • Drive category stories and executions to boost category penetration and shopper engagement.
  • Achieve ket metrics per customer such as visibility and distribution in all the channels.

Net Revenue Management

  • Drive Net Revenue Management agenda, with the ambition to identify value (for Haleon and the customers) through active mix, price, trade terms management, promotion, and portfolio management.
     

Requirements:

  • 10+ years of experience across companies which have proven multichannel customer centric approach.
  • Experience of managing global/ regional retailers (increasing part of the mix).
  • Cross Functional Team experience (Sales/ Category Marketing as must have).
  • Shopper Understanding and Category Management Experience.
  • Channel Strategy experience.
  • Proven management skills.
  • Good communication and collaborative work skills.
  • Strong people leadership.
  • Full professional proficiency in English and Dutch/French.

We Offer:

  • An exciting opportunity to make a positive impact on global and to improve the quality of life of patients and consumers.
  • A recognition program celebrating employees' contributions.
  • Support for remote work arrangements.
  • Flexibility in work schedule to accommodate personal needs.
  • Competitive pension scheme.
  • International career development opportunities

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

The Company
HQ: Weybridge
14,788 Employees
On-site Workplace
Year Founded: 2022

What We Do

You have loved and trusted our brands for over 170 years. We have a clear purpose, to deliver better everyday health with humanity.
Our category-leading brands include Sensodyne, Panadol, Centrum, TUMS, Advil, Otrivin and Voltaren. We combine deep human understanding and trusted science to make everyday health more inclusive, more achievable and more sustainable.
Want to learn more about us? Follow to stay up to date

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