Are you looking for a place where you can bring your drive?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
We are seeking an experienced, dynamic, and results-driven Commercial Garage Door Sales and Technical Trainer to develop and deliver comprehensive sales and technical training programs tailored for franchise businesses of all sizes.
Key Responsibilities:
· Training Program Development:
o Design, develop, and implement engaging training programs and materials covering product knowledge, technical specifications, sales processes, and industry best practices for our commercial garage door solutions.
o Create curriculum for both new-hire onboarding and ongoing professional development of the existing sales team.
o Develop interactive workshops, webinars, role-playing exercises, and e-learning modules tailored to the needs of small and mid-size enterprise markets.
· Training Delivery and Facilitation:
o Conduct in-person and virtual training sessions that equip sales teams with the skills needed to effectively sell and support our services.
o Provide hands-on training on product demonstrations, customer relationship management, objection handling, and negotiation techniques.
o Use data and feedback to continuously refine training content and delivery methods.
· Performance Monitoring and Improvement:
o Assess trainee performance through tests, role plays, and real-world sales performance metrics.
o Provide constructive feedback and coaching to drive individual and team improvements.
o Monitor training effectiveness by tracking key performance indicators (KPIs) and making recommendations for adjustments as needed.
· Collaboration and Communication:
o Work closely with franchisee sales management, marketing, product development, and customer support teams to ensure alignment of training content with company goals and industry trends.
Bring your skills and be inspired to achieve success.
(Required qualifications)
o Minimum of 3-5 years of experience in sales training, preferably within the commercial garage door or construction/industrial products sectors.
o Proven track record in designing and delivering successful training programs for sales teams targeting small to mid-size enterprise customers.
· Education:
o Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
· Skills and Competencies:
o Exceptional presentation, communication, and interpersonal skills.
o Strong understanding of sales techniques, customer relationship management, and effective training methodologies.
o Ability to translate complex technical information into easily understandable training materials.
o Proficiency with learning management systems (LMS) and digital training tools.
o Self-motivated, highly organized, and able to work independently in a fast-paced environment.
· Additional Requirements:
o Willingness to travel for training sessions as needed.
o A passion for mentoring and developing sales professionals.
o Ability to adapt training programs based on feedback and changing market conditions.
Bring your goals and be enabled to reach them.
· Competitive salary and performance-based incentives.
· Comprehensive benefits package (health, dental, vision, retirement plans).
· Opportunities for professional growth and development.
· Dynamic and supportive work environment.
Brand:
What We Do
Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.